You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $125,000.00 - $135,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Equal opportunity employer
Job Description
Bernardus Lodge & Spa is a luxury resort located in the heart of Carmel Valley, California, known for its commitment to delivering an exceptional guest experience that combines the beauty of the natural surroundings with high-end amenities and personalized service. The lodge holds prestigious recognitions such as a Forbes Four-Star rating and two Michelin Keys, which underscore its dedication to excellence in hospitality. Bernardus Lodge & Spa offers guests a refined environment that reflects local charm and sophistication, featuring luxurious accommodations, award-winning dining, a full-service spa, and a range of recreational activities. The resort is dedicated to creating memorable stays... Show More
Job Requirements
- Minimum of 10 years leadership experience
- At least 3 years in Director of Rooms role or similar
- Experience in luxury hotel environment
- Strong negotiation skills
- Ability to manage multiple departments
- Excellent guest service orientation
- Proficient in operational management
- Spanish speaking helpful but not required
Job Qualifications
- Previous Director of Rooms experience including in a luxury hotel
- At least 10 years of leadership experience
- Minimum 3 years as Director of Rooms or similar
- Experience negotiating with vendors
- Strong knowledge of hotel operational standards
- Ability to lead and develop a diverse team
- Excellent communication and interpersonal skills
- Familiarity with hotel accounting and budgeting
- Bilingual Spanish helpful but not required
Job Duties
- Direct and supervise all direct reports on a daily basis
- Guarantee quality of products and services
- Maximize hotel profitability through revenue optimization
- Interview and evaluate staff
- Ensure hiring and training standards are upheld
- Follow accounting policies and procedures
- Facilitate clear communication with guests and staff
- Perform daily and weekly property inspections
- Participate in Executive Committee meetings
- Execute special projects assigned by General Manager
- Represent operations in meetings
- Escort guests and provide detailed orientations
- Initiate post-check-in courtesy calls
- Handle guest reservation calls professionally
- Review daily arrivals for special requests
- Monitor guest service staff adherence to procedures
- Maintain comprehensive knowledge of hotel operations
- Communicate guest information across departments
- Develop relationships with local service providers
- Oversee hotel operations in absence of General Manager
- Develop growth plans for direct reports
- Embrace technology to optimize systems
- Evaluate operations for efficiency
- Collaborate with peers to enhance guest experience
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All