Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $99,000.00
Work Schedule
Flexible
Benefits
Competitive wages
Health Insurance
401K Matching
flexible scheduling
Hotel Room Discounts
Paid Time Off
Employee wellness programs
Job Description
This Marriott Autograph Collection property, which opened in 1918, stands as a historic and distinguished hotel offering 491 newly renovated rooms and 60,000 square feet of premium meeting space to accommodate a wide range of events and guests. As a part of the renowned Autograph Collection by Marriott, this hotel combines rich heritage with modern luxury, providing guests with exceptional experiences marked by comfort, elegance, and impeccable service. The hotel attracts diverse clientele, including business professionals attending conferences in its extensive meeting spaces, tourists seeking a classic yet contemporary stay, and event planners organizing memorable occasions in a sophisticated environment.<... Show More
Job Requirements
- High school diploma or equivalent
- Minimum five years of experience in hotel rooms division management
- Ability to lead and supervise diverse teams
- Excellent communication skills
- Strong problem-solving skills
- Proficient in budget management
- Availability to work flexible hours including holidays and weekends
- Commitment to uphold brand standards and policies
Job Qualifications
- Bachelor’s degree in hospitality management or related field preferred
- Minimum of five years’ experience in hotel management with progressive responsibility
- Strong leadership and team supervision skills
- Excellent communication and interpersonal skills
- Proven ability to manage budgets and financial forecasting
- Experience in handling guest relations and conflict resolution
- Knowledge of hotel operations and quality standards
- Skilled in training and staff development
- Ability to work effectively under pressure and during busy periods
Job Duties
- Provide guidance and leadership to the Rooms Division ensuring compliance with hotel policies and quality guest service
- Implement and manage the hotel’s daily quality process including goal communication and service recovery
- Interview, hire, train, recommend evaluations, resolve problems, provide communication and recommend discipline
- Conduct required new hire orientations, training and tracking in line with internal audits
- Communicate clearly to staff verbally and in writing
- Assign and instruct Rooms Division Department Managers, monitor hotel occupancy and make staffing adjustments
- Handle guest complaints effectively, prepare correspondence, and resolve problems calmly
- Supervise budgeting, forecasting, training, motivating and staffing of Rooms Division including Telecommunications, Housekeeping, Front Office, and Guest Services
- Prepare expense forecasts and monitor Security logs
- Collaborate with General Manager on policies and day-to-day operations
- Plan, organize and participate in various hotel meetings
- Comply with attendance and availability requirements
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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