Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $145,000.00 - $155,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
performance bonuses
Employee Discounts
Job Description
Mondrian is not just a hotel; it is a unique way of travel. Known for its groundbreaking design and progressive programming, Mondrian has established itself as a must-visit destination for both locals and travelers seeking an immersive cultural experience. The brand is recognized for its vibrant approach to hospitality, offering innovation and creativity in every city it inhabits. Mondrian's properties are more than just places to stay; they serve as hubs of cultural engagement, connecting guests with the artistic and social scenes that define the local environment. The Mondrian brand prides itself on effortless sophistication and vibrant culture, perfectly exemplified... Show More
Job Requirements
- Bachelor’s degree in hospitality management or related field
- minimum of 5 years experience in hotel rooms division management
- proven leadership skills
- excellent customer service skills
- strong financial acumen
- ability to manage budgets effectively
- excellent communication and interpersonal skills
- proficiency in front office computer systems
- ability to handle multiple tasks simultaneously
- flexibility to work varied shifts including weekends and holidays
- strong problem-solving skills
- ability to maintain composure under pressure
- knowledge of hotel operations and brand standards
Job Qualifications
- At least 2-3 years in a management/director role in a hotel rooms division
- 3-5 years’ experience in a comparable position in a boutique hotel operation
- possess excellent communication, guest relations, and organization
- excellent interpersonal skills with ability to work with ownership, management and staff personnel
- strong verbal and written communication skills
- excellent organization and planning skills to manage multiple projects and meet deadlines in fast-paced work environment
- ability to work productively in a team-orientated environment, as well as independently and to be flexible and responsive
- must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook
- experience in Opera preferred
- bilingual in English/Spanish preferred
Job Duties
- Responsible for scheduling the front office, guest services, and housekeeping department
- oversee performance reviews, training and development of all front office, guest service, and housekeeping staff to achieve hotel service quality standards
- supervises strategic plan development, implementation, and successful completion of associate and guest satisfaction initiatives
- overseas and participates in all aspects of the Front Office and housekeeping operations, i.e. guest reception coverage as needed, housekeeping coverage, and room inspections
- shops in depth have a minimum of 10 rooms a month
- motivates team members and establishes a productive working environment at the hotel
- analyzes reports and communicates information to staff and appropriate departments
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: