Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $95,000.00 - $105,000.00
Work Schedule
Weekend Shifts
Benefits
401k Retirement Plan
Medical insurance
Dental Insurance
Vision Insurance
Noble House incentive program
Pet insurance
Paid holidays
Paid vacation
paid sick days
Cellphone reimbursement
complimentary parking
Life insurance
Special rates at partnered hotels and restaurants
Job Description
River Terrace Inn is a distinguished 114-room boutique hotel uniquely nestled along the scenic Napa River, offering guests breathtaking views and a tranquil retreat in the heart of California's renowned Wine Country. Located conveniently near the vibrant Oxbow Public Marketplace, the prestigious Culinary Institute of America, and the energetic downtown Napa area, this hotel combines boutique elegance with a warm, welcoming atmosphere. The Inn's inviting rooms and suites provide comforting touches such as cozy fireplaces and calming river vistas, ensuring each visitor's stay is memorable and relaxing. Committed to maintaining an authentic Wine Country aesthetic, the River Terrace Inn blends... Show More
Job Requirements
- Bachelor’s degree in hospitality management or related field preferred
- Minimum of 5-8 years of progressive hotel operations experience including multi-department leadership
- Experience leading Front Office and Housekeeping operations
- Strong financial acumen and budgeting experience
- Ability to work weekends, evenings, and holidays
- Proficiency in hotel PMS systems and operational software
- Excellent communication skills
- Ability to diplomatically handle difficult situations and people
- Willingness to lead and foster a positive team environment
- Bilingual – Spanish speaker a plus
Job Qualifications
- Bachelor’s degree in Hospitality Management or related field preferred
- Minimum of 5-8 years of progressive hotel operations experience including multi-department leadership
- Experience leading Front Office and Housekeeping operations
- Proven leadership, organizational, and problem-solving skills
- Experience with hotel PMS systems such as Lightspeed and operational software including Windows and Excel
- Ability to communicate effectively and professionally with guests, business departments, and vendors
- Experience with branded or full-service hotel operations such as Marriott
- Bilingual – Spanish speaker a plus
Job Duties
- Oversee daily operations of Front Office, Housekeeping and Laundry
- Ensure consistent delivery of exceptional guest service and resolve guest concerns promptly and professionally
- Maintain and enforce brand standards, service standards, and operating procedures
- Monitor room availability, cleanliness, and readiness to ensure optimal occupancy and guest satisfaction
- Identify and mitigate potential risks related to guests, employees, and property to prevent financial loss
- Oversee Front Office computer system operations, ensuring software maintenance, report generation, and system integrity
- Lead and promote a positive and communicative work environment that fosters team building and open communication
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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