Benchmark

Director of Rooms

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $65,000.00 - $85,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
Matching 401k
wellness programs
Local discounts
employee hotel rates

Job Description

Pyramid Global Hospitality is a renowned hospitality company dedicated to creating a supportive and inclusive work environment where people come first. With over 230 properties worldwide, including prestigious brands and properties, Pyramid Global Hospitality values diversity, growth, development, and wellbeing of its employees. The company is committed to fostering a People First culture demonstrated through its comprehensive employee benefits, ongoing training, and development opportunities that help employees advance their careers. Employees at Pyramid Global Hospitality enjoy a variety of benefits such as comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and special employee rates on... Show More

Job Requirements

  • Bachelor's degree in Hospitality Management or related field preferred
  • Minimum of 5 years experience in hotel rooms division management
  • Proven leadership skills with experience managing multiple hotel departments
  • Strong knowledge of budgeting, forecasting, and financial management
  • Excellent communication and interpersonal skills
  • Proficiency with hotel management software and reporting tools
  • Ability to maintain high standards of cleanliness, safety, and guest service
  • Flexible schedule with availability to work weekends and holidays if required

Job Qualifications

  • Preferred 5-7+ years' experience in Rooms Division management in a full-service hotel environment
  • Strong leadership, communication, and interpersonal skills
  • Proven ability to manage multiple departments, budgets, and operational priorities
  • Knowledge of hotel management systems (PMS), Microsoft Office Suite, and reporting tools
  • Commitment to delivering exceptional guest service and fostering a positive team culture

Job Duties

  • Manage daily operations of Front Office, Housekeeping, and Guest Services to ensure smooth and efficient workflow
  • Ensure team members consistently exceed guest expectations at every touchpoint
  • Recruit, train, mentor, and motivate staff
  • conduct performance evaluations
  • support professional growth
  • Oversee room revenue, budgeting, forecasting, and cost control initiatives
  • Maintain Cambria and safety standards, including cleanliness, maintenance, and security protocols
  • Work closely with all hotel departments to maximize operational efficiency and guest satisfaction
  • Provide regular updates to the General Manager on departmental performance, occupancy, revenue, and guest feedback

Job Qualifications

Experience

Expert Level (7+ years)

Job Location