Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $91,200.00 - $119,775.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
The Shay Hotel is a distinguished boutique property located in the heart of Culver City, offering a unique blend of community-focused hospitality and contemporary design. As part of Destination by Hyatt, The Shay prides itself on delivering memorable guest experiences within an intimate 148-room setting. This hotel combines a vibrant ambiance with personalized guest services, making it a standout choice for both business and leisure travelers who value authenticity and high-quality service. The Shay’s commitment to a positive workplace culture fosters an environment where employees are empowered to excel and contribute meaningfully to the hotel’s success. With a focus on... Show More
Job Requirements
- Minimum 6 years of progressive Rooms Division leadership experience including department head level experience in both Front Desk and Housekeeping
- Strong leadership presence with the ability to coach, counsel, and inspire teams
- Strong track record of colleague engagement with the ability to motivate and inspire teams
- High energy, entrepreneurial spirit, and a guest-centric mindset
- Service oriented style with excellent presentation, communication, and interpersonal skills
- Hotel/hospitality degree an asset
- Clear concise written and verbal communication skills in English
- Spanish language skills a plus
- Must be proficient in Microsoft Word and Excel, and strong organizational and administrative skills
Job Qualifications
- Minimum 6 years of progressive Rooms Division leadership experience including department head level experience in both Front Desk and Housekeeping
- Strong leadership presence with the ability to coach, counsel, and inspire teams
- Strong track record of colleague engagement with the ability to motivate and inspire teams
- High energy, entrepreneurial spirit, and a guest-centric mindset
- Service oriented style with excellent presentation, communication, and interpersonal skills
- Hotel/hospitality degree an asset
- Clear concise written and verbal communication skills in English
- Spanish language skills a plus
- Must be proficient in Microsoft Word and Excel, and strong organizational and administrative skills
Job Duties
- Provide short-and long-term strategic planning and leadership for all Rooms Division operations
- Oversee Front Desk, Housekeeping, Guest Services, and Event Setup with a focus on colleague experience and service excellence
- Lead, mentor, and develop Rooms Division managers and team members to deliver exceptional guest experiences
- Monitor labor costs and approve schedules to achieve departmental productivity goals
- Conduct regular Rooms Division meetings and monthly financial reviews with subordinate managers and senior leadership
- Coordinate major projects such as renovations, capital expenditures, and equipment upgrades
- Manage departmental budgets and forecasts, ensuring financial performance aligns with hotel goals
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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