Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401k
Paid Time Off
Free Meals
Discounted room benefits
Free parking

Job Description

Highgate Hotels is a prominent real estate investment and hospitality management company recognized as an industry innovator. With a dominant presence in major U.S. gateway cities such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate continues to expand its reach into the Caribbean and Latin America. The company specializes in guiding clients through every stage of the property cycle, including planning, development, recapitalization, and disposition. Known for its diverse portfolio that includes bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, Highgate merges contemporary programming with strong digital expertise to enhance market performance. Employing state-of-the-art revenue... Show More

Job Requirements

  • Minimum of 3 years experience in hotel management
  • Experience leading Front Office and Housekeeping teams
  • Excellent communication and interpersonal skills
  • Ability to manage multiple tasks and schedules efficiently
  • Strong attention to detail
  • Passion for providing exceptional guest experiences
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • Proven leadership experience in hotel management
  • Strong passion for hospitality and guest service
  • Ability to thrive in dynamic and fast-paced environments
  • Excellent team management and communication skills
  • Experience in luxury hotel settings
  • Strong problem-solving capabilities
  • Knowledge of operational processes related to Front Office and Housekeeping

Job Duties

  • Lead the creation of seamless and memorable guest experiences
  • Oversee and coordinate Front Office and Housekeeping departments
  • Ensure rooms are spotless and guest arrivals are welcoming
  • Drive performance improvements and optimize operational processes
  • Foster team collaboration and empower staff to deliver excellence
  • Maintain strong connection to the guest journey and service quality
  • Manage scheduling and problem-solving in a fast-paced hospitality environment

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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