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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,000.00 - $80,000.00
Work Schedule
Standard Hours
Day Shifts
Job Description
Concord Hospitality is a leading hospitality management company renowned for its commitment to excellence in hotel operations and guest services. With a strong portfolio of managed properties across the country, Concord Hospitality combines innovative hospitality management practices with a people-first culture. The company places great emphasis on training and development at all levels, promoting a healthy work-life balance, supporting diversity, and creating an inclusive environment for all employees. Known for its core values of Quality, Integrity, Community, Profitability, and fun, Concord Hospitality has cultivated a vibrant and supportive workplace where associates are valued and empowered. This culture is reflected in... Show More
Job Requirements
- Bachelor's degree in Hospitality Management or related field preferred
- Minimum of 5 years experience in Rooms Division or hotel operations management
- Strong leadership and team development skills
- Effective communication and interpersonal abilities
- Knowledge of OSHA regulations and safety protocols
- Experience in budget management and financial forecasting
- Ability to conduct property inspections and maintain brand standards
Job Qualifications
- Proven leadership experience in Rooms Division or hotel operations management
- Strong financial acumen with experience managing departmental budgets and forecasting
- Excellent organizational, communication, and interpersonal skills
- Demonstrated ability to lead, motivate, and develop high-performing teams
- Knowledge of OSHA regulations, safety protocols, and internal audit procedures
- Familiarity with branded hotel systems is strongly preferred
Job Duties
- Lead day-to-day operations of Front Office, Housekeeping, and Laundry to ensure service excellence and brand compliance
- Manage departmental budgets, labor, and expenses
- prepare accurate forecasts to support financial performance
- Hire, train, and mentor associates
- promote a positive work culture and drive team development
- Conduct routine property inspections to maintain brand standards and ensure cleanliness and guest readiness
- Oversee VIP guest experiences and ensure prompt resolution of guest concerns or service opportunities
- Coordinate with Engineering on maintenance and capital improvement projects
- ensure timely issue resolution
- Maintain strict adherence to key control, safety, lost and found procedures, and internal audit compliance
- Manage purchasing, inventory, and end-of-month reporting for rooms division supplies and materials
- Lead effective departmental meetings and encourage strong interdepartmental communication
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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