Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $109,000.00 - $139,000.00
Work Schedule
Standard Hours
Benefits
Relocation assistance
bonus eligible
Health Insurance
Dental Insurance
Paid Time Off
Professional Development
Employee Discounts
Job Description
Anaheim Marriott is a prestigious hotel located in the heart of Anaheim, California, renowned for its exceptional hospitality and prime location near convention centers and popular attractions. This establishment is part of Marriott International, one of the world’s leading hotel chains known for maintaining high standards in service and luxurious accommodation. The hotel caters to both business and leisure travelers, offering a broad array of amenities such as upscale dining, recreational facilities, and well-appointed meeting spaces. As an employer, Anaheim Marriott promotes a culture of inclusion, equity, and respect, encouraging professional growth and a supportive working environment.
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The role ... Show More
Job Requirements
- 2-year degree from an accredited university in business administration, hotel and restaurant management, or related major
- 4 years experience in guest services, front desk, housekeeping, sales and marketing or management operations
- or 4-year bachelor's degree in business administration, hotel and restaurant management or related major
- 2 years experience in guest services, front desk, housekeeping, sales and marketing or management operations
- strong leadership skills
- excellent communication skills
- proficiency in financial management
- ability to work in a fast-paced hospitality environment
- flexibility to relocate if necessary
Job Qualifications
- 2-year degree from an accredited university in business administration, hotel and restaurant management, or related major
- 4 years experience in guest services, front desk, housekeeping, sales and marketing or management operations
- or 4-year bachelor's degree in business administration, hotel and restaurant management or related major
- 2 years experience in guest services, front desk, housekeeping, sales and marketing or management operations
- strong leadership and communication skills
- proficiency in financial analysis and budgeting
- ability to develop and implement strategic operational plans
- experience in managing human resources and conducting performance appraisals
Job Duties
- Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer
- Analyzes service issues and identifies trends
- Makes and executes decisions to achieve operational goals
- Develops and leads operational strategies aligned with the brand's business strategy
- Monitors and reviews Rooms operations sales performance against budget
- Coaches and supports operations team on managing occupancy, wages, and controllable expenses
- Reviews guest feedback and ensures appropriate corrective action is taken
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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