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San Antonio Shoe Inc

Director of Retail Operations

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career Development
Equal opportunity employer

Job Description

San Antonio Shoemakers (SAS) is a distinguished American footwear manufacturer based in San Antonio, Texas, with a heritage spanning nearly 50 years. Renowned for producing high-quality, handcrafted shoes, SAS has earned a reputation as a premier leader in the American footwear industry. The company prides itself on blending traditional craftsmanship with innovative designs to deliver exceptional comfort and style to its customers. With a strong commitment to quality and customer satisfaction, SAS operates multiple retail locations and continues to expand its footprint, maintaining a loyal and growing customer base.

SAS is currently seeking a Manager of Retail Operations ... Show More

Job Requirements

  • Bachelor’s degree in Business Administration, Retail Management, or a related field
  • Minimum of 10 years of experience in retail operations with proven leadership experience
  • Demonstrated success in team development and operational improvement
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in retail management systems and Microsoft Office Suite

Job Qualifications

  • Bachelor’s degree in Business Administration, Retail Management, or related field
  • Minimum of 10 years of experience in retail operations with proven leadership experience
  • Demonstrated success in team development and operational improvement
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in retail management systems and Microsoft Office Suite

Job Duties

  • Oversee and manage development and growth strategies for retail stores
  • Lead, mentor, and support the retail operations team including the retail corporate office and senior district managers
  • Ensure a collaborative, high-performance culture focused on achieving operational goals
  • Oversee ongoing projects and daily activities to ensure alignment with company policies and top retail initiatives
  • Manage and implement improvements in inventory management, order processing, and logistics
  • Evaluate retail workflows and systems to identify inefficiencies and recommend solutions
  • Partner with cross-functional teams to streamline processes
  • Provide regular reporting including key performance indicators to the Head of Retail
  • Leverage data insights to inform strategic decisions and improve operational outcomes
  • Cultivate strong relationships with key clients, partners, and stakeholders
  • Assist Head of Retail with contract negotiation and terms
  • Create improved onboarding training programs
  • Design and implement training programs to enhance team capabilities
  • Ensure staff are well-informed on new products, policies, and operational updates
  • Work with Head of Retail to translate goals into actionable plans

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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