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Aramark

Director of Retail Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $140,000.00 - $155,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a leading global provider of food, facilities, and uniform services operating in 19 countries worldwide. With a focus on service and a commitment to making a positive impact, Aramark strives to serve millions of guests every day while fostering a culture of diversity, inclusion, and professional growth. The company emphasizes equal employment opportunity and a respectful work environment free from discrimination based on race, color, religion, national origin, age, sex, gender identity, disability, or other legally protected characteristics. Through its comprehensive service offerings, Aramark partners with clients across various industries including healthcare, education, sports and leisure, business, and... Show More

Job Requirements

  • Bachelor's degree preferred
  • 10-12+ years of operational experience in high volume food retail operations
  • excellent client and customer service focus
  • strong interpersonal and communication skills
  • experience in service industry or contract services
  • proven leadership capabilities
  • budgeting and financial management experience
  • ability to develop and implement sales and operational strategies
  • physical ability to meet job demands including lifting and standing
  • willingness to wear uniforms and PPE as required

Job Qualifications

  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management
  • 10-12+ years of operational experience in high volume food retail operations
  • the ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role
  • savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
  • meaningful experience in service industry, contract services, or hospitality environment
  • proven ability leading through other managers
  • experience in creating and managing a department budget, financial controls and analysis
  • experience crafting product sales strategies and implementing operational programs and initiatives

Job Duties

  • Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
  • manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
  • builds, develops, and leads a management team and staff capable of carrying out organizational objectives
  • recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations
  • in partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
  • manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
  • ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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