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Director of Restaurants and Cafes - Oregon Convention Center
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $85,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Flexible Time Off
Paid parental leave
holiday time off
Personal Leave
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Levy is a recognized leader and innovator in the sports and entertainment hospitality industry, known for delivering exceptional guest experiences across a diverse portfolio that includes award-winning restaurants, iconic sports and entertainment venues, cultural institutions, theaters, and major national events such as the Super Bowl, Grammy Awards, and US Open Tennis Tournament. As a company that has been twice named one of the most innovative sports companies by Fast Company and one of the top employers for diversity by Forbes, Levy prides itself on its inclusive culture where equal opportunity, fair treatment, and authentic self-expression are foundational values. Levy is... Show More
Job Requirements
- Minimum 5 years of experience in food and beverage operations
- Bachelor's degree in hospitality management preferred
- Ability to work evenings and weekends
- High computer literacy
- Strong communication and leadership skills
- Ability to manage multiple tasks and teams effectively
- Commitment to upholding company standards and procedures
Job Qualifications
- Bachelor's degree in hospitality management preferred
- Minimum 5 years of experience in food and beverage operations
- High level of computer literacy
- Strong interpersonal and stakeholder management skills
- Proven leadership and team management capabilities
- Ability to work evenings and weekends as required
- Passion for hospitality, food and retail
- Experience with financial reporting and inventory management
- Knowledge of responsible alcohol service protocols
Job Duties
- Overseeing all aspects of concessions operations
- Ensuring the recruitment and training of team members in company standards and procedures
- Working with location leadership to drive improvements in guest satisfaction and financial results
- Driving engagement within the concessions department
- Overseeing season planning and event preparation to ensure maximum readiness
- Managing point of sale updates and maintenance
- Completing calorific analysis of menu items with culinary team
- Implementing and communicating promotions
- Overseeing loss prevention activities including cash management
- Partnering with departments to ensure accurate requisition process
- Maintaining theoretical matrix with culinary and purchasing teams
- Ensuring compliance with Payment Card Information rules
- Applying concessions production sheets for accurate production and minimal waste
- Conducting progressive coaching for team members
- Completing monthly financial reporting and action planning
- Ensuring maintenance, cleaning, and inspection of concessions areas and equipment
- Managing alcohol service signage and responsible service protocols
- Processing alcohol incident logs
- Managing team member meal breaks
- Overseeing recruitment activities
- Holding pre-shift meetings
- Supporting future leader development
- Leading new employee onboarding and training
- Managing non-profit group communication
- Ensuring high service standards during events
- Completing month-end inventory accurately
- Managing product transfers and requisitions
- Handling guest complaints and team member incidents
- Conducting monthly safety training
- Managing scheduling in line with demand forecasts
- Verifying payroll and gratuities
- Coordinating subcontractor communications
- Conducting building walkthroughs during events
- Supporting implementation of sponsorship standards
- Assisting other locations as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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