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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs
Job Description
Driftwood Hospitality is a distinguished hospitality management company known for its dedication to providing exceptional guest experiences across its various properties. With a focus on operational excellence and guest satisfaction, Driftwood Hospitality manages an array of high-quality restaurants, bars, cafes, and poolside venues that cater to diverse clientele. The company leverages innovative service standards and rigorous training protocols to maintain superior standards in food and beverage quality and guest service.
The role available is a pivotal leadership position responsible for ensuring the highest level of guest experience specifically during evenings and weekends. This position centers on direct involvement in t... Show More
The role available is a pivotal leadership position responsible for ensuring the highest level of guest experience specifically during evenings and weekends. This position centers on direct involvement in t... Show More
Job Requirements
- High school diploma or equivalent
- minimum 5 years food and beverage or restaurant management experience
- food service sanitation certification
- alcohol service permit if state required
- ability to communicate effectively in English orally and in writing
- ability to work under pressure and manage stressful situations
- ability to perform physical tasks including walking, standing, bending continuously, lifting up to 75 lbs and moving up to 600 lbs with assistance
- ability to operate computer software programs
- willingness to work evenings and weekends
- maintain clean and well-groomed appearance
Job Qualifications
- High school graduate or equivalent
- preferred four-year college degree in Hotel and Restaurant Management
- at least 5 years of food and beverage or restaurant management experience
- food service sanitation certification
- alcohol service permit if required by state law
- CPR certification preferred
- thorough knowledge of restaurant operations including food and beverage, supervision, service techniques, and guest interaction
- considerable skill in math and algebraic equations using percentages
- ability to communicate effectively in English both orally and written
- ability to work under pressure and handle stressful situations
- ability to access and input information using moderately complex computer systems
Job Duties
- Monitor service standards to ensure highest service levels are achieved
- engage with guests and ensure service efficiencies while spending time on the service floor
- plan, direct, assign, and delegate responsibility and authority for all functions of administration and planning of restaurants and bars to meet daily operational needs
- ensure all essential functions are completed at the end of each shift as the closing PM leader
- maximize food and beverage department profitability by implementing effective controls for food, beverage, and labor costs
- hire, train, supervise, develop, discipline, counsel, and evaluate restaurant managers, supervisors, and line employees according to company policies
- regularly review and evaluate customer satisfaction and recommend marketing or operational changes
- investigate and resolve food quality and service complaints
- ensure compliance with company policies and local, state, and federal regulations
- maintain cleanliness and sanitation of work and service areas
- develop and implement operating schedules to achieve profitable results
- participate in budget development, forecasting, weekly labor review, and monthly financial reviews
- attend mandatory meetings and participate in Manager on Duty coverage
- engage in community public relations efforts
- utilize software programs such as Word, Excel, Publisher, PowerPoint, and Outlook
- ensure all health regulations are met
- maintain organized work areas
- complete other duties as assigned
- demonstrate positive leadership that inspires team members
- develop and market new and creative menus
- oversee private party events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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