Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $98,000.00 - $138,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Career development opportunities
Job Description
Marriott Marquis Houston is a prestigious hotel located in the heart of Houston, Texas, known for its exceptional hospitality and comprehensive range of amenities. As part of the globally recognized Marriott International portfolio, this hotel blends luxurious comfort with a vibrant atmosphere to offer guests an outstanding experience. The Marriott Marquis Houston features a variety of dining venues, bars, and room service options, making it an integral part of the city's hospitality landscape. It attracts a diverse clientele, from business travelers attending conferences to families seeking memorable stays, ensuring all guests receive top-tier service in an accommodating and dynamic environment.Show More
Job Requirements
- high school diploma or GED
- minimum six years experience in food and beverage, culinary, event management, or related area
- or two-year degree from accredited university in Food Service Management, Hospitality, Business Administration, or related major
- minimum four years experience in relevant food and beverage or related sector
- strong knowledge of customer service principles
- understanding of economics, accounting, and budgeting
- excellent analytical and critical thinking abilities
- experience managing financial and material resources
- capability to lead and manage staff
- effective communication and interpersonal skills
- demonstrated ability in food safety and sanitation compliance
- knowledge of liquor control and food handling laws
- commitment to delivering high-quality customer service
- ability to set goals and evaluate team performance
- skills in staff coaching and mentoring
- proficiency in handling guest complaints and feedback
Job Qualifications
- high school diploma or GED with six years of experience in food and beverage or related professional area
- or two-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with four years of relevant experience
- knowledge of customer and personal service principles
- understanding of economics and accounting principles including P&L statements and budgeting
- strong analytical and critical thinking skills
- experience in managing financial resources effectively
- knowledge of business administration and management principles
- applied business knowledge with ability to align team actions with company strategies
- understanding of food production, presentation, storage, and sanitation standards
- familiarity with management of material resources
- proven leadership and interpersonal skills
- ability to deliver exceptional guest service
- skilled in coaching and mentoring employees
Job Duties
- manage all restaurant operations and staff on a daily basis
- direct and collaborate with food and beverage and culinary management teams
- strive to improve guest and employee satisfaction continually
- maximize financial performance including budget management and expense control
- estimate food, liquor, wine, and beverage consumption for purchasing
- facilitate pre-meal briefings with chefs and managers about menu items
- maintain service and sanitation standards across restaurant, bar, lounge, and room service
- order and purchase necessary equipment and supplies
- oversee booking and service of restaurant parties, special events, and room service hospitality suites
- establish and communicate challenging, realistic operational goals
- lead and influence team members using interpersonal and communication skills
- build trust, respect, and cooperation among team members
- serve as a role model for excellent customer service and guest relations
- ensure compliance with cash control, liquor control, and food and beverage policies
- provide ongoing coaching, mentoring, and performance assessment for staff
- respond effectively to guest complaints and feedback
- manage human resources activities including hiring, training, performance monitoring, and fair treatment of employees
- inform executives, peers, and subordinates with relevant information timely
- analyze information and make sound decisions to solve problems
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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