Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,700.00 - $137,200.00
Work Schedule
Standard Hours
Benefits
full benefits package
Quarterly bonus
year-end super bonus
career growth
Health Insurance
Dental Insurance
Paid Time Off
Job Description
SSP America is a leading operator of food and beverage outlets across prominent airports, including the bustling John F. Kennedy International Airport Terminal 4. Renowned for its commitment to exceptional hospitality and authentic culinary experiences, SSP America manages a diverse portfolio of restaurants that cater to travelers from around the globe. The company prides itself on elevating airport dining by offering unique concepts that provide a "taste of place" throughout North America, focusing on both quality and memorable guest experiences. By working closely with brand partners and airport authorities, SSP America ensures seamless operations within a highly regulated and fast-paced... Show More
Job Requirements
- Minimum 10 years of progressive restaurant leadership experience with full P&L accountability
- Minimum 5 years of multi-unit leadership overseeing General Managers or multi-unit managers
- Experience leading a minimum of 8 operating units within a multi-concept portfolio
- Experience managing at least $30 million in annual sales volume
- Airport operations experience or leadership in a similarly regulated high-volume environment strongly preferred
Job Qualifications
- Minimum 10 years of progressive restaurant leadership experience with full P&L accountability
- Minimum 5 years of multi-unit leadership overseeing General Managers or multi-unit managers
- Experience leading a minimum of 8 operating units within a multi-concept portfolio
- Experience managing at least $30 million in annual sales volume
- Demonstrated success in stabilizing or turning around underperforming units using systems-based leadership
- Proven ability to build strong cultures develop leaders and maintain calm structured accountability in fast-paced environments
- Experience partnering with cross-functional teams Finance HR Culinary Brands Airport Authorities to achieve operational goals
- Strong proficiency with POS systems and Microsoft Office Suite Excel Word PowerPoint Outlook
- Ability to develop operational presentations and reporting for senior leadership
Job Duties
- Lead and support a team of multi-unit managers and direct reports ensuring consistent execution of brand standards product launches and promotional programs
- Maintain uncompromising quality food safety and operational integrity in all units
- Conduct regular internal assessments to ensure compliance readiness and optimal guest experience
- Own full P&L responsibility for a large-scale multi-unit environment with diverse concepts and brand partners
- Analyze KPI and sales performance trends forecast business needs and create action plans that drive sustainable results
- Optimize labor inventory and cost structures through effective planning and operational discipline
- Build a strong leadership bench by coaching mentoring and developing managers to meet the demands of a complex terminal
- Foster a collaborative inclusive and high-performance culture with clear expectations and accountability
- Support succession planning and ensure strong leadership continuity across all units
- Enforce compliance with SSP policies brand standards union requirements and local state regulations
- Implement scalable systems and processes that support consistent execution across multiple concepts and unit types
- Partner with internal departments Finance HR Culinary Brands to ensure alignment and support operational goals
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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