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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $90,000.00
Benefits
competitive salary
Medical insurance
Dental Insurance
Vision Insurance
Pension Plan
Paid Time Off
Holiday pay
Job Description
SSP America is a leading operator of food and beverage outlets located in airports across North America, known for bringing local favorites and premium dining experiences to travelers. With over 80 airport locations, SSP America has established a reputation for delivering high-quality operations, customer service, and hospitality tailored to a fast-paced, high-traffic environment. The company is committed to diversity, inclusion, and providing equal opportunity to all employees, fostering a workplace culture grounded in accountability, leadership, and operational excellence. Located in Westchester County Airport (HPN) in White Plains, NY, SSP America is hiring a Director of Operations to independently run a... Show More
Job Requirements
- minimum 5+ years of progressive bar, restaurant, or hospitality leadership experience
- current or recent experience as a general manager, operations manager, or similar role
- proven full ownership of a high-volume bar or hospitality operation
- strong bar leadership experience required
- experience in airport, hotel, upscale bar, or other high-visibility environments preferred
Job Qualifications
- minimum 5+ years of progressive bar, restaurant, or hospitality leadership experience
- current or recent experience as a general manager, operations manager, or similar role
- proven full ownership of a high-volume bar or hospitality operation
- strong bar leadership experience required
- experience in airport, hotel, upscale bar, or other high-visibility environments preferred
Job Duties
- full day-to-day ownership of bar, food service, and retail market operations
- consistent floor presence to coach, support, and stabilize the team
- execution of brand standards, food safety, and regulatory compliance
- oversight of a team of 3 managers and approximately 14 staff members
- maintenance of liquor compliance within a stadium license environment
- accountability for unit-level p&l performance
- inventory management, ordering, and vendor coordination
- labor planning, scheduling, and cost control
- forecasting and operational planning to support business needs
- hiring, onboarding, coaching, and performance management
- building leadership capability within the management team
- creating a culture of accountability, hospitality, and operational discipline
- represent ssp america with airport leadership and partners
- communicate professionally with corporate support teams
- serve as a brand ambassador for a sophisticated traveler base, including private aviation guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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