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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $125,000.00 - $130,000.00
Work Schedule
Standard Hours
Benefits
Performance-based bonus opportunity
Career progression
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
AD&D insurance
Employee assistance program
voluntary benefits
401(K) Plan with Employer Matching
Paid Time Off
Premium paid holidays
Paid sick leave
Job Description
LaGuardia International Airport (LGA) is a major airport located in New York City, serving millions of travelers annually. With its strategic location and high passenger traffic, LGA plays a significant role in connecting people domestically and internationally. Managing food and beverage services at such a busy airport requires a dynamic and experienced leadership team dedicated to delivering exceptional customer experiences while maintaining operational excellence and adherence to strict regulations. SSP America, a leading global operator in airport food and beverage, renowned for elevating airport dining experiences and bringing local flavors to travelers across North America, is hiring for a pivotal... Show More
Job Requirements
- Multi-unit leadership experience with General Manager direct reports
- Oversight of a minimum $20M annual managed sales volume
- Minimum 10 years of progressive restaurant leadership experience with full P&L responsibility
- Proven experience leading complex, high-volume operations
- Ability to operate effectively in regulated or highly structured environments such as airport, hospitality, retail, or logistics
Job Qualifications
- Multi-unit leadership experience with General Manager direct reports
- Proven experience leading complex, high-volume operations
- Strong financial acumen and operational discipline
- Proficiency with POS systems and Microsoft Office (Excel, Word, PowerPoint)
- Demonstrated success stabilizing or improving multi-unit performance
- Experience in regulated or highly structured environments such as airport, hospitality, retail, or logistics
Job Duties
- Lead and support multiple General Managers with direct reporting responsibility
- Ensure consistent execution of brand standards, food safety, and guest experience across all units
- Maintain operational readiness in a highly regulated airport environment
- Conduct regular operational assessments and drive corrective action where needed
- Oversee a minimum $20M in annual managed sales volume
- Own full P&L accountability across a multi-unit portfolio
- Analyze KPIs, labor, and inventory to drive profitable, sustainable performance
- Partner with Finance to forecast business needs and manage cost controls
- Build, coach, and develop a strong bench of General Managers and leadership talent
- Establish clear expectations, accountability, and performance standards
- Support succession planning and internal leadership development
- Ensure compliance with SSP policies, brand standards, airport authority requirements, and local/state regulations
- Partner cross-functionally with HR, Finance, Culinary, and Brand teams to support operational goals
- Implement scalable systems and processes to support consistent execution
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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