Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $120,000.00 - $130,000.00
Work Schedule
Standard Hours
Benefits
Comprehensive benefits package
competitive salary
Quarterly bonus
year-end super bonus
career progression opportunities
Health Insurance
Paid Time Off
Job Description
SSP America is a leading multinational food and beverage company specializing in operating restaurants, bars, and cafés in travel locations worldwide such as airports, railway stations, and motorway service areas. Known for its vast portfolio of popular brands and innovative culinary approaches, SSP America prioritizes delivering high-quality food, exceptional customer service, and memorable dining experiences to travelers on the go. With a commitment to excellence, diversity, and sustainability, the company fosters a supportive work environment that encourages career growth and personal development for its employees. SSP America’s presence in busy transportation hubs provides exciting opportunities for those passionate about hospitality... Show More
Job Requirements
- Bachelor's degree in culinary, hotel and restaurant management or related field or equivalent experience
- 10+ years of full-service restaurant management experience with bar operations
- 10+ years airport terminal food and beverage concessions experience preferred
- 5+ years multi-unit restaurant management experience with direct reports
- strong financial skills including labor cost control
- proficiency with MS Office and POS systems
- excellent communication and organizational skills
- ability to work with diverse teams and handle conflict
- strong analytical and business planning abilities
Job Qualifications
- Bachelor's degree in culinary, hotel and restaurant management or related field highly desired
- full service with bar restaurant general management experience required
- quick service restaurant management highly desired
- 10+ years of increasing responsibility in full-service with bar restaurant management with direct P&L responsibility and oversight of $20m+ managed sales volume or franchise operations management preferred
- 10+ years of airport terminal food and beverage concessions experience highly desirable
- 5+ years of multi-unit restaurant management experience with general manager direct reports or franchise management experience required
- aptitude to monitor and control labor costs in dollar and percentage terms
- culinary background desirable
- proficient in MS Office including Word, Excel, PowerPoint, and Outlook
- proficient with point-of-sale systems
- excellent written and verbal communication skills including public presentations
- ability to influence through knowledge, relationship management, and trust
- ability to interact with executives, union representatives and diverse hourly team members
- proven conflict resolution skills
- ability to conduct gap analysis and business planning
Job Duties
- Drive management team/direct reports and hourly team members in the areas of new product introductions and promotional programs
- drive the implementation and provide training accordingly
- ensure food quality and standards, maintain recipe adherence and portion control, ensuring compliance with company, restaurant partner and food safety specifications
- keep abreast of emerging food safety issues and communicate adequately
- conduct training for management/direct reports and hourly team members on proper product preparation, guest service techniques, and daily equipment maintenance
- conduct routine internal quality assessment audits with detailed written assessments
- manage financial controls, personnel management, facilities, marketing, food preparation and quality, and general business operations
- work with regional vice president/area director of operations on innovative solutions for long-term transformations
- optimize food and labor costs to maximize profitability
- facilitate and develop action plans from succession planning
- maintain adherence to company policies, state health and sanitation standards
- maintain all merchandising standards, display presentations and signing standards
- handle office management tasks including funds management, media, receiving, inventory, purchasing, scheduling and payroll
- assist in forecasting and budgeting by monitoring sales performance and comparison shopping
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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