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University of New Haven

DIrector of Recruitment Events and Campus Visitations

West Haven, CT, USA|Remote, Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
Tuition Assistance
Paid Time Off
Flexible work schedule

Job Description

The University of New Haven is a prestigious private, coeducational institution founded in 1920 on the Yale campus. With a longstanding tradition of academic excellence, it has earned accolades from renowned ranking organizations such as The Princeton Review and U.S. News & World Report. Situated in the scenic shoreline city of West Haven, nestled conveniently between two major metropolitan areas—New York City and Boston—the university offers a diverse, dynamic, and vibrant community that caters to over 10,000 students hailing from all around the globe. The campus is known for its commitment to fostering an inclusive environment where students can thrive... Show More

Job Requirements

  • A bachelor's degree, master's preferred
  • 5-7 years progressively responsible experience in college admissions or event planning
  • Experience with Slate CRM preferred
  • Proven leadership and staff motivation abilities
  • Strong oral and written communication skills
  • Ability to manage multiple complex tasks and meet deadlines
  • Willingness to travel, work nights and weekends
  • Valid driver’s license
  • Ability to stand for long periods and lift 20 lbs

Job Qualifications

  • Bachelor's degree (master's preferred)
  • At least 5-7 years of progressively responsible experience in a university or college admissions office or equivalent event planning experience
  • Experience with Slate CRM and events tool preferred
  • Proven ability to motivate staff and achieve goals
  • Proven management or supervisory experience
  • Advanced oral and written communication skills
  • Strong organizational and interpersonal skills
  • Experience working effectively both as a leader and team member
  • Willingness to incorporate new initiatives into campus events
  • Proactive customer service approach
  • Ability to multi-task in a complex and varied work environment
  • Ability to interact effectively with prospective students and families in large and small settings
  • Knowledge of social media platforms such as X, Snapchat, Instagram, and Facebook is a plus
  • Valid driver’s license

Job Duties

  • Organize, coordinate, manage, and execute a wide variety of on-campus and virtual undergraduate and graduate admission events including Open Houses, Accepted Student Days, Major Specific Open Houses, Daily Information Sessions, Campus Tours, Charger Days, and other specialized visits
  • Serve as primary liaison with faculty, deans, food services, facilities management, external vendors, and student ambassadors to coordinate and effectively implement these events
  • Work with and manage a team of professional staff members and student workers to ensure visitors will have a positive first experience on campus
  • Manage and facilitate execution of logistics for all events including facility reservations, room reservations, contract negotiations, menu selection, audio/visual service, and facility set-ups
  • Manage allocated budgets for individual events and programs to ensure financially efficient use of funding while providing the highest quality experience for all prospective students and families
  • Maintain detailed project plans, timelines, and budgets for all on-campus recruiting events
  • Provide administrative support as needed including coordinating and scheduling meetings with current students, faculty, and staff, contacting and confirming speakers and alumni, and assisting in the delegation of duties to appropriate staff and offices
  • Engage in recruiting, training, supervising, and scheduling student tour guides for all campus-based programming
  • Oversee the organization and execution of group and VIP tours
  • Maintain working knowledge of the admissions process, athletics, financial aid, residential life, student affairs, student success, and other university operations
  • Collaborate with the heads of undergraduate and graduate admissions and marketing to develop and produce high-quality invitations, web pages dedicated to specific events, online registration forms, and supporting materials
  • Manage CRM-related tasks including event management tools, QR code usage for event check-in, and ensure a high functioning event communication plan for prospective and accepted students and families
  • Develop an evaluation and assessment plan and follow-up action plan for all campus events
  • Prepare reports to show the impact of campus visitation programs focusing on yield and quality service components
  • Conduct information sessions for prospective students and families when needed
  • Cover conflicts for college fairs and high school visits when necessary
  • Other duties as necessary to meet enrollment goals and university mission

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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