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Director of Recruitment Events and Campus Visitations

New Haven, CT, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $48,500.00 - $72,800.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Tuition Assistance
Paid Time Off
Flexible Schedule

Job Description

The University of New Haven, established in 1920 on the Yale campus, is a distinguished private, coeducational university located in the vibrant shoreline city of West Haven, Connecticut. Positioned ideally between New York City and Boston, the university serves a diverse community composed of over 10,000 students from across the globe. This institution has gained recognition for academic excellence from prestigious sources such as The Princeton Review and U.S. News & World Report, reflecting an ongoing commitment to fostering high-quality educational experiences and inclusive campus culture. The University offers comprehensive programs at both undergraduate and graduate levels and is known... Show More

Job Requirements

  • A bachelor’s degree
  • At least 5-7 years of progressively responsible experience in a university or college admissions office or proven event planning experience
  • Experience with Slate products, specifically CRM and events tool is preferred
  • Proven ability to motivate staff
  • Ability to achieve goals
  • Commitment to personalized customer service during high-volume activity
  • Management and supervisory experience with ability to lead a team in a changing environment
  • Advanced oral and written communication skills
  • Organizational and interpersonal skills
  • Willingness to incorporate new initiatives into campus events
  • Proactive customer service approach
  • Ability to multi-task in complex and varied work
  • Demonstrated ability to meet deadlines
  • Willingness to travel, work nights and weekends
  • Ability to interact with prospective students and families in various presentation settings
  • Knowledge of social media outlets such as X, Snapchat, Instagram, and Facebook
  • Valid driver’s license
  • Ability to stand for long periods of time and lift 20 lbs

Job Qualifications

  • A bachelor’s degree
  • At least 5-7 years of progressively responsible experience in a university or college admissions office or with proven event planning experience
  • Experience with Slate products, specifically CRM and events tool is preferred
  • Proven ability to motivate staff, achieve goals, and sustain a commitment to personalized customer service during periods of high-volume activity
  • Proven management/supervisory experience with ability to lead a team in a changing environment and support leadership efforts to achieve university objectives
  • Advanced communication skills- both oral and written
  • organizational and interpersonal skills including ability to work effectively in teams both as a leader and a team member
  • Willingness to incorporate new initiatives into campus events
  • A proactive customer service approach
  • Ability to multi-task in work that is highly complex and varied in nature
  • Demonstrated ability to meet deadlines, willingness to travel, work nights and weekends
  • Ability to interact with prospective students and their families in small to large presentation environments both on and off campus
  • Knowledge of social media outlets such as X, Snapchat, Instagram, and Facebook are a plus
  • Valid driver’s license
  • Ability to stand for long periods of time and lift 20 lbs

Job Duties

  • Organize, coordinate, manage, and execute a wide variety of on-campus and virtual UG and Graduate admission events including Open Houses, Accepted Student Days, Major Specific Open Houses, Daily Information Sessions and Campus Tours, Charger Days, and other specialized visits
  • Serve as primary liaison with faculty, deans, food services, facilities management, external vendors, and student ambassadors to coordinate and effectively implement these events
  • Work with and manage a team of professional staff members and student workers to ensure visitors have a positive first experience on campus
  • Manage and facilitate execution of logistics for all events including facility reservations, room reservations, contract negotiations, menu selection, A/V service, and facility set-ups
  • Manage allocated budgets for individual events and programs to ensure financially efficient use of funding while providing the highest quality experience for all prospective students and families
  • Maintain detailed project plans, timelines, and budgets for all on-campus recruiting events
  • Provide administrative support as needed including coordinating and scheduling meetings with current students, faculty, and staff, contacting and confirming speakers and alumni, and assisting in delegation of duties to appropriate staff and offices
  • Engage in recruiting, training, supervising, and scheduling student tour guides for all campus-based programming
  • Oversee the organization and execution of group and VIP tours
  • Maintain working knowledge of the admissions process, athletics, financial aid, residential life, student affairs, student success, and other university operations
  • Collaborate with the heads of undergraduate and graduate admissions, and marketing to develop and produce high-quality invitations, web pages dedicated to specific events, online registration forms, and supporting materials
  • Manage CRM-related tasks including event management tools, QR code usage for event check-in, and ensure a high functioning event communication plan for prospective and accepted students and families
  • Develop an evaluation/assessment plan and follow-up action plan for all campus events
  • Prepare reports to show the impact of campus visitation programs focusing on yield and quality service components
  • Perform other duties as necessary to meet enrollment goals and mission of the University as deemed by AVP of Enrollment & Campus Visit Experiences, and VP for Enrollment & Student Success
  • Occasionally conduct information sessions for prospective students and families
  • Cover conflicts for college fairs and high school visits when necessary

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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