Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $160,400.00 - $220,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
bonus eligibility
Stock-based compensation
Retirement Plan
Professional development opportunities
Job Description
YUM Connect is a forward-thinking technology platform dedicated to revolutionizing the guest experience in the hospitality and restaurant industry. As a division within YUM! Brands, one of the world’s leading restaurant companies, YUM Connect leverages cutting-edge technology to create seamless, personalized, and engaging customer interactions across multiple channels. This innovative company combines expertise in technology, data science, marketing, and operations to enhance the way guests interact with their favorite brands at every touchpoint.
The Director of Product Management at YUM Connect holds a critical leadership role responsible for shaping and executing the vision of the Omni-Channel Experience Platform. ... Show More
The Director of Product Management at YUM Connect holds a critical leadership role responsible for shaping and executing the vision of the Omni-Channel Experience Platform. ... Show More
Job Requirements
- Bachelor’s degree in Business, Computer Science, or a related field
- 10+ years of product management experience
- 4+ years leading product teams
- Experience in multi-channel consumer technology, retail, or restaurant platforms preferred
- Strong leadership and collaboration skills
- Analytical mindset and experience with data-driven decision-making
- Excellent communication and presentation skills
- Experience in the restaurant or hospitality industry preferred
Job Qualifications
- 10+ years of product management experience, with 4+ years leading product teams
- Experience in multi-channel consumer technology, retail, or restaurant platforms strongly preferred
- Proven success delivering complex, platform-based products that drive measurable impact across multiple channels
- Deep expertise in one or more of the following: menu management, loyalty systems, pricing and promotions, personalization, or marketing technology
- Strong leadership and collaboration skills, with the ability to influence and partner with cross-functional teams
- Analytical mindset with experience in data-driven decision-making and a passion for continuous improvement
- Excellent communication and presentation skills, with the ability to articulate complex ideas clearly
- Experience in the restaurant or hospitality industry is highly preferred
- Bachelor’s degree in Business, Computer Science, or a related field
- Master’s degree is a plus
Job Duties
- Lead the vision, strategy, and execution of the Omni-Channel Experience Platform, ensuring a consistent and personalized guest experience
- Manage core capabilities including Menu Management, Loyalty, Pricing, and Promotions, acting as the connective tissue between marketing, operations, and technology
- Partner with cross-functional leaders to create frictionless guest journeys across web, mobile, kiosk, drive-thru, and third-party delivery channels
- Identify and unlock new revenue and engagement opportunities through innovative product strategies
- Drive the product roadmap, prioritizing features and enhancements based on business needs and customer feedback
- Collaborate with design and engineering teams to ensure a high-quality, user-centric product experience
- Stay updated on industry trends and best practices, incorporating them into our product strategy
- Conduct market research and competitive analysis to inform product decisions and positioning
- Foster a culture of data-driven decision-making, utilizing analytics to measure and improve product performance
- Mentor and guide the product management team, fostering a collaborative and innovative work environment
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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