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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $69,200.00 - $110,500.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
Legends Global is a foremost leader in delivering premium services to the world's most prestigious live events, venues, and brands. Operating a vast network of 450 venues globally, Legends Global hosts about 20,000 live events annually, serving 165 million guests. The company specializes in providing an integrated suite of services via a white-label approach, ensuring partners maintain a prominent presence in the live events industry. Its expertise spans multiple domains including feasibility and consulting, owner representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking. With a commitment to respect, ambitious thinking, collaboration, and bold action, Legends Global fosters... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- 8-10 years of relevant progressive experience in premium hospitality or related fields
- proven management and leadership capabilities
- strong knowledge of food and beverage operations and premium client service
- excellent communication and organizational skills
- ability to work flexible hours including nights, weekends, and event days
- ability to manage multiple projects and perform under pressure
- proficiency in Microsoft Office Suite
- compliance with all Legends Global policies and applicable labor laws
Job Qualifications
- 8-10 years of progressive experience in premium hospitality, food and beverage operations, or venue management, preferably within sports, entertainment, or luxury hospitality environments
- proven leadership experience managing high-touch client services and premium hospitality teams
- strong knowledge of premium food and beverage operations, service standards, and guest experience design
- experience with budgeting, labor management, purchasing, and vendor partnerships
- strong organizational, communication, and problem-solving skills
- ability to work under pressure in a fast-paced, event-driven environment
- proficient in Microsoft Office (Word, Excel, Outlook)
- flexible, adaptable, and solution-oriented leadership style
Job Duties
- Lead and execute the overall premium hospitality strategy for Catering, Suites, Clubs, Restaurants and VIP spaces, delivering elevated food and beverage experiences and best-in-class service for all premium clients
- Own and manage relationships with catering clients, suite holders, club members, and VIP guests, ensuring a personalized experience before, during, and after events
- Oversee all premium food and beverage operations in partnership with Culinary and F&B leadership, including menus, service standards, staffing, ordering, and event-day execution
- Direct all sales, servicing, renewals, and upselling opportunities for premium seating and hospitality products to drive revenue and client retention
- Manage, train, and develop Premium Services staff, including scheduling, performance management, and oversight of event-day and contract personnel
- Collaborate cross-functionally with Operations, Ticketing, Security, and Guest Services to ensure seamless execution of premium experiences and contractual commitments
- Assist in developing and managing the annual operating and capital budgets, monitoring labor, purchasing, and premium hospitality expenses within approved guidelines
- Serve as Manager on Duty (MOD) on a rotating basis, maintaining full operational responsibility for premium clients, staff, safety, and service delivery during assigned events
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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