Director of Premium | Full-Time | Credit One Stadium
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligibility
Job Description
Oak View Group (OVG) is the global leader in venue development, management, and premium hospitality services, specializing in the live event industry. With a comprehensive and unmatched approach, OVG manages a diverse collection of world-class venues including arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Renowned for its innovative strategies and commitment to excellence, Oak View Group has built a reputation for delivering outstanding experiences for both event attendees and clients, making it one of the most influential organizations within the entertainment and hospitality sectors.
OVG provides a full 360-degree solution set, encompassing everything from... Show More
OVG provides a full 360-degree solution set, encompassing everything from... Show More
Job Requirements
- Bachelor's degree preferred or equivalent experience
- 5-7 years of relevant experience in premium sales, catering, suites, or club level operations
- Ability to work independently with minimal supervision
- Proficiency in Microsoft Office and POS systems
- Strong communication skills, both verbal and written
- Maintain professional business etiquette
- Ability to uphold confidentiality and discretion
- Detail-oriented with accurate work production
- Flexible schedule including weekends and evenings
- Willingness to travel as needed
- Ability to make independent decisions
Job Qualifications
- Bachelor's degree preferred or equivalent experience in hospitality, large-scale food and beverage, or catering operations
- 5-7 years of previous experience with stadium/arena Premium Sales, Catering, Suites, and/or Club Level Operations desired
- Ability to work independently on and off venue property with little supervision
- Demonstrated proficiency in computer applications including Microsoft Office programs and POS systems
- Ability to adhere to high standards of business etiquette, professional verbal and written communication
- Ability to consistently represent the company in a professional, positive, and knowledgeable manner
- Ability to adhere to highest standards of confidentiality and discretion
- Demonstrated ability to produce detail-oriented, accurate work
- Ability to work a varied schedule including weekends and evenings as required
- Ability to travel as support for other OVG properties
- Proven ability to make solid, appropriate, and independent decisions
Job Duties
- Oversee the effective management of Premium Sales, Catering, Suites, Club Level operations
- Ensure consistent, high-quality client, suite holder, and premium guest satisfaction across all service areas
- Serve as primary client contact before the contract is signed
- communicate client vision to Executive Chef, Culinary team, and Catering Supervisor to ensure client satisfaction
- Have final say on menus, menu design, presentation, and overall operations of premium spaces and catering
- Oversee and assist in the development of detailed event orders and communicate requirements to internal departments
- Build and maintain strong client relationships through effective communication and exceptional service
- Manage the oversight of event setup, execution, and teardown, ensuring adherence to client specifications
- Assist in developing and executing additional business opportunities, community partnerships, and special projects
- Provide continuous training, development, and supervision of Catering Supervisor and Premium hourly staff
- Monitor inventory levels, top line revenue, cost of goods, and oversee purchasing to minimize waste and loss
- Enforce all OVG and venue policies related to guest service, quality standards, uniforms, cash handling, operations, and presentation
- Independently source, identify, and pursue outside networking opportunities through professional industry resources and community events
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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