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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $81,900.00 - $110,600.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Annual performance bonus
Paid vacation
Paid parental leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North Sportservice is a globally recognized hospitality and food service company with a rich heritage spanning over 100 years. As a family-owned enterprise, Delaware North prides itself on delivering exceptional experiences in iconic locations, including sports arenas, national parks, casinos, hotels, and more. The company is known for its innovative approach to hospitality and committed to the personal and professional growth of its team members. With operations worldwide, Delaware North offers a dynamic and inclusive workplace where employees can thrive and build meaningful careers across diverse sectors such as sports, entertainment, gaming, and retail.
Miami Freedom Park, an upcoming sta... Show More
Miami Freedom Park, an upcoming sta... Show More
Job Requirements
- Bachelor’s degree in hospitality hotel management business or related field preferred
- Equivalent experience considered
- At least four years of management experience in food and beverage hospitality or related field
- Extensive background in premium services within sports entertainment or large-scale event environments
- Proven financial management and budgeting skills
- Ability to coach mentor and develop diverse teams
- Strong organizational and communication skills
- Commitment to delivering exceptional guest service
Job Qualifications
- Bachelor’s degree in hospitality hotel management business or related field preferred
- Extensive background in premium services within sports entertainment or large-scale event environments
- At least four years of experience in food and beverage hospitality or related management role with strong emphasis on premium operations
- Strong entrepreneurial mindset with proven financial management and budgeting capabilities
- Demonstrated ability to coach mentor and develop a diverse workforce
- Excellent organizational and time management skills
- Strong written verbal and interpersonal communication abilities
- Track record of delivering exceptional guest service and elevating the overall premium experience
Job Duties
- Provide strategic oversight of all premium areas including clubs suites and VIP spaces
- Assist in establishing and implementing organizational objectives plans policies and budget priorities
- Cultivate strong collaborative relationships with license partners
- Ensure premium guests receive consistently elevated memorable experiences
- Lead and support unit management teams
- Ensure effective supervision of all premium area team members
- Maintain adherence to company policies procedures and service standards
- Guide development and approval of pricing product offerings and portioning strategies
- Work closely with the Executive Chef and culinary team
- Build and maintain strong client relationships
- Ensure all premium operations comply with federal state and local regulations related to liquor service sanitation payroll practices employment standards and operational safety
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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