Director of Premium - Birmingham Jefferson Convention Complex
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $95,000.00 - $100,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health savings account
Flexible spending account
Life insurance
Disability insurance
accident insurance
critical illness coverage
Hospital Indemnity coverage
Identity Theft Protection
Adoption assistance
Job Description
Sodexo Live! is a premier provider of exceptional event experiences, renowned for producing world-class events at some of the most prestigious venues across the globe. With a strong focus on delivering unforgettable moments for fans, visitors, guests, and team members, Sodexo Live! fosters an environment where every day presents unique challenges and opportunities. As part of a global leader in event hospitality, the company places great value on its people, encouraging employees to bring their personalities, backgrounds, and passion to create extraordinary experiences. The company's commitment to excellence is reflected in its dedication to continuous growth, innovation, and an inclusive... Show More
Job Requirements
- Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise
- Must be able to lift up to 50 pounds in weight
- Must be able to maneuver in an often tightly-quartered environment
- Hours may be extended or irregular to include nights, weekends and holidays
Job Qualifications
- Bachelor's degree and/or appropriate combination of education and work experience to facilitate on-the-job effectiveness
- 4-6 years of previous operations leadership experience in a complex food service environment
- Significant expertise in premium food and beverage management with a catering/concessions emphasis in a high-stress, fast-paced environment
- Up-to-date certifications for safe food handling and responsible alcoholic beverage service
- Demonstrated financial acumen with a strong background in P&L management
- Previous experience in developing operating budgets and established history of meeting or exceeding established financial objectives
- Demonstrated ability to understand and effectively implement written and verbal instructions
- Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish assigned tasks
- Exceptional computer skills and familiarity with property management systems such as Banquet Event Order Software
- Scheduling flexibility to meet operational needs as business demands require
Job Duties
- Lead and oversee all premium hospitality operations, including luxury suites, clubs, and VIP areas, ensuring consistent delivery of high-end experiences across all venues
- Develop and execute strategic plans to enhance premium services, optimize revenue, and elevate guest satisfaction across all premium touchpoints
- Provide leadership and mentorship to Suites Managers, Premium Managers, and other premium team members, fostering a culture of excellence, accountability, and continuous improvement
- Collaborate with culinary, beverage, and event teams to curate customized menus and experiences tailored to each premium space and clientele
- Manage budgets and financial performance for all premium departments, ensuring cost control and revenue maximization
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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