Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible Schedule
Job Description
Ithaka Hospitality Partners is a renowned hospitality management company dedicated to delivering exceptional experiences across their portfolio of upscale properties. Known for their commitment to operational excellence, guest satisfaction, and innovative culinary and service offerings, Ithaka Hospitality Partners has established itself as a leader in the industry. Their focus spans across various facets of hospitality, including fine dining, lodging, and event management, with an emphasis on cultivating a team-driven culture that promotes growth, creativity, and professional development. With a vision to redefine guest experiences, Ithaka Hospitality Partners continuously invests in talent and leadership to elevate service standards and operational efficiencies.Show More
Job Requirements
- Minimum 3 years of restaurant leadership experience
- At least 2 years in a supervisory or management role
- Experience in upscale casual or elevated dining environment
- Bachelor's Degree in Hospitality or related field preferred
- Must be 21 plus to serve alcoholic beverages
- Ability to lift up to 35 pounds and perform physical tasks
- Must be able to stand, walk, and move quickly for long periods
- Ability to work flexible schedule including nights, weekends, and holidays
- Strong knowledge of food, beverage, wine, and coffee programs
- Proven team leadership and operational management skills
Job Qualifications
- Minimum 3 years of restaurant leadership experience including at least 2 years in a supervisory or management role
- Experience in an upscale casual or elevated dining environment
- Bachelor's Degree in Hospitality or related field preferred
- Must be 21 plus to serve alcoholic beverages
- Background in both FOH and Culinary operations preferred
- Strong knowledge of food, beverage, wine, and coffee programs
- Proven ability to lead teams, manage operations, and achieve financial objectives
- Ability to manage multiple outlets simultaneously with strong organizational and communication skills
Job Duties
- Serve as the General Manager of AYA, overseeing all dining periods, service execution, and In-Room Dining operations
- Provide direct oversight and guidance to the Elevation Café Manager, ensuring consistent standards, scheduling, and service execution
- Ensure all outlet leaders and team members operate in alignment with IHP's standards of excellence and hospitality philosophy
- Maintain active presence on the floor in both outlets to observe service, coach teams, support operations, and ensure seamless dining experiences
- Conduct regular walk-throughs of both outlets focusing on cleanliness, readiness, ambiance, and service flow
- Respond promptly and professionally to guest concerns and coach team members on service recovery
- Oversee financial performance for both outlets, including revenue management, cost controls, and expense oversight
- Lead daily pre-shift huddles and monthly departmental meetings to communicate updates and expectations
- Interview, hire, train, coach, and discipline team members and supervisors
- Collaborate with culinary leadership on menu and beverage program development
- Ensure compliance with health codes, ServSafe, and IHP cleanliness standards
- Manage schedules and purchasing using ADP, ADACO, and Agilysys POS systems
- Support cross-training initiatives and interdepartmental collaboration
- Maintain high visibility during peak periods interacting with guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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