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Director of Operations - Waterbury, CT

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $90,000.00 - $110,000.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Flexible Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave

Job Description

Crothall Healthcare, a Compass Healthcare company, is a leading provider of specialized, high-quality, innovative, and responsive support services exclusively for the healthcare industry. With partnerships spanning over 900 hospitals across 46 states, including many of the Top 100 Hospitals, Crothall Healthcare is a trusted name in healthcare support services. Established as a major player in the sector, Crothall specializes in a range of core services including Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. The company prides itself on creating excellent work environments, having been recognized consistently as one of Modern Healthcare's Best... Show More

Job Requirements

  • Bachelor’s degree in management or equivalent work experience
  • Minimum 5 years of operations or management experience
  • Experience with contract management and customer service
  • Self-directed with strong sense of urgency
  • High energy level and strong work ethic
  • Ability to work with diverse populations
  • Excellent communication and organizational skills
  • Proficiency in Windows-based office software

Job Qualifications

  • Bachelor’s degree in management or equivalent work experience
  • At least 5 years of operations or management experience
  • Strong background in contract management, customer service, and people development
  • Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
  • Strong communication, presentation, and listening skills
  • Ability to maintain organization in a changing environment
  • Able to work with diverse populations under stressful situations

Job Duties

  • Monitor and hold departmental managers responsible for compliance with hospital policies, contractual provisions, procedures, and initiatives
  • Participate in various hospital departments and committees
  • Lead departmental managers to implement strategies and execute plans to optimize long-term client relationships
  • Initiate strategic processes that address continuously measurable improvements in service
  • Work with department heads to address productivity, operational performance, staff retention, and engagement
  • Hold management teams accountable for compliance with HR policies and regulatory requirements
  • Assure the highest standards of service with a focus on patient satisfaction

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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