Director of Operations, Venues- JW Marriott/The Ritz-Carlton Grande Lakes Orlando
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,993.00 - $66,291.05
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee training
Bonuses
Disability insurance
Job Description
Encore is a renowned leader in the event technology industry, specializing in delivering exceptional audio-visual services for a wide variety of events across numerous locations. As a company committed to innovation and outstanding customer service, Encore supports events that generate revenues exceeding three million dollars at its busy locations. The company prides itself on a culture that celebrates diversity and inclusion, providing employees with a supportive and engaging workplace where individual strengths are recognized and valued. Dedicated to excellence, Encore continually invests in state-of-the-art technology and professional development programs to ensure its team remains at the forefront of the ever-evolving... Show More
Job Requirements
- High school diploma
- 3+ years of audio-visual experience
- 1+ years of supervisory experience
- Knowledge of audio-visual equipment in live shows
- Experience with pre-planning large events
- Proficiency with computer hardware
- Proficiency with computer software including internet and Microsoft Office
- Leadership skills
- Customer satisfaction orientation
- Valid driver’s license if operating company vehicles
Job Qualifications
- High School Diploma is required
- Bachelor’s degree is preferred
- 3+ years of audio-visual experience
- 1+ years of supervisory experience
- Working knowledge of audio-visual equipment in a live show environment
- Experience handling pre-planning and operations of large audio-visual events
- Proficiency with computer hardware
- Proficiency with computer software including Microsoft Office and Internet
- Effective leadership abilities
- Customer satisfaction focus
- Valid driver’s license for team members operating company vehicles
Job Duties
- Directs the operations team on daily equipment setups and strikes
- Ensures appropriate business levels are accommodated by scheduled staff and delegates tasks
- Mentors and supervises operational staff to provide outstanding customer service
- Establishes excellent working relationships with hotel staff, team members, neighboring locations, and vendors
- Utilizes the billing system to coordinate invoicing and ensure accuracy
- Manages on-site equipment inventory and sources internal gear before sub-renting externally
- Maintains inventory safety, security, and quality assurance
- Ensures equipment and services are delivered timely and as specified
- Keeps inventory in good working condition and arranges repairs
- Researches new technology and equipment for purchase
- Maintains a positive employee relations environment
- Manages staff to support business growth and organizational goals
- Provides coaching and skill development for team members
- Handles human resource activities including selection and performance management
- Ensures employee training and supports property-wide training programs
- Trains technical staff and models equipment use
- Recommends additional training opportunities for team members
- Portrays a professional image and ensures team adherence
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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