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Aramark

Director of Operations - Southern Methodist University

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
wellness programs

Job Description

Aramark is a global leader in food and facilities services, proudly serving millions of guests every day across 15 countries. With a significant presence in collegiate hospitality, Aramark partners with nearly 600 colleges and universities throughout the United States to provide exceptional dining, facilities, and event services. Known for its innovative and high-quality residential, retail, and catering programs, Aramark is committed to creating a supportive and growth-driven work environment where professionals are encouraged to lead, innovate, and seize opportunities for advancement. The company’s mission is rooted in service, emphasizing respect, teamwork, and sustainable practices to benefit employees, clients, communities, and... Show More

Job Requirements

  • Bachelor's degree preferred
  • Experience in service industry or hospitality environment
  • Proven management experience leading teams
  • Ability to manage budgets and financial controls
  • Strong communication skills
  • Comfort with contractual terms and conditions
  • Physical ability to perform lifting, bending, pushing, pulling and extended walking and standing
  • Willingness to use personal protective equipment when required

Job Qualifications

  • Bachelor's degree level education highly preferred in Food Service, Hospitality, Facilities, or Business Management
  • Ability to focus on client and customer services, entrepreneurship and building and growing a strong business
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
  • Meaningful experience in service industry, contract services, or hospitality environment
  • Proven ability leading through other managers
  • Experience in creating and managing a department budget, financial controls and analysis
  • Experience crafting product sales strategies and implementing operational programs and initiatives

Job Duties

  • Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
  • Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
  • Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
  • Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations
  • In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
  • Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
  • Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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