Director of Operations (Restaurant + Hotel)

Dearborn, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $71,300.00 - $129,200.00

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) Plan

Employee assistance program

Professional development opportunities

Employee Discounts

Job Description

Detroit Foundation Hotel is a distinguished hospitality establishment located in the vibrant city of Detroit, known for blending local culture with refined, design-forward experiences. As part of the Aparium Hospitality portfolio, the hotel commits to creating a heartfelt, authentic hospitality environment where every detail--from design and dining to guest services--contributes to an unforgettable stay. With a focus on quality, creativity, and community connection, Detroit Foundation Hotel offers guests a unique and welcoming atmosphere that combines the spirit of Detroit with thoughtful, unscripted service. The hotel prides itself on its boutique-style aesthetic and the seamless integration of its restaurant, bar, and... Show More

Job Requirements

A foundation built in food and beverage operations with a deep understanding of how culinary and service experiences shape a guest's connection to place
At least five years of progressive leadership experience in lifestyle, boutique, or design-forward hospitality settings
Proven ability to manage multiple departments and lead cross-functional teams
Strong financial management skills, including budgeting, P and L oversight, and cost control
Exceptional communication and interpersonal skills with the ability to build trust and collaboration
Demonstrated mentorship and team development capabilities
Willingness to work flexible hours including weekends and holidays
Genuine passion for the Detroit community and hospitality culture
Ability to lead through presence and hands-on involvement
Commitment to upholding high standards of cleanliness, safety, and facility care

Job Qualifications

Proven success leading multi-outlet operations in hotels or independent restaurants with at least five years of progressive leadership experience in lifestyle, boutique, or design-forward hospitality
Strong financial acumen with experience managing budgets, P and Ls, and cost controls while keeping people and experience at the center of every decision
Exceptional interpersonal and communication skills
experience in inspiring trust, inviting collaboration, and leading with empathy and accountability
A track record of developing teams through mentorship, recognition, and honest feedback
A natural ability to balance strategy and execution
Comfortable leading executive meetings as well as engaging frontline operations
A genuine appreciation for Detroit's culture, creativity, and resilience
Experience working in dynamic hospitality environments requiring weekend, holiday, and extended hours availability
Humble confidence and curiosity driving continuous learning and improvement

Job Duties

Oversee the daily rhythm of Detroit Foundation Hotel, ensuring every department from guest services and housekeeping to engineering and food and beverage operates with precision, pride, and purpose
Partner closely with the General Manager to craft and execute operational strategies that balance guest satisfaction, team engagement, and financial performance
Lead and mentor department heads across Food and Beverage, Front Office, Housekeeping, Engineering, and Events, creating a culture of accountability, collaboration, and creativity
Work side by side with the Executive Chef to elevate culinary and beverage programming, ensuring every outlet reflects the hotel's soul and Detroit's unique sense of place
Champion excellence in service by being a visible presence across the property joining pre-shifts, walking the floor, engaging guests, and supporting your team wherever needed
Ensure operational efficiency and fiscal responsibility through careful management of labor, costs, and budgets, driving profitability without compromising quality or culture
Collaborate with the Sales and Events teams to deliver seamless group, catering, and banquet experiences that feel personal, polished, and true to Aparium's approach to hospitality
Partner with People and Culture to attract, train, and retain exceptional talent, building a team that embodies curiosity, pride, and authentic hospitality
Uphold the highest standards of cleanliness, safety, and facility care, ensuring every space from guestroom to restaurant to rooftop reflects the attention and integrity of the brand
Monitor key performance indicators such as guest satisfaction, profitability, and employee engagement, using data to inform decisions and storytelling to inspire results
Foster open communication across all levels of the operation, ensuring your team feels heard, supported, and connected to the hotel's mission
Contribute as a core member of the Executive Committee, helping to shape strategic direction, strengthen culture, and drive continued innovation within the property and the Aparium portfolio
Protect and evolve the guest experience championing thoughtful, unscripted service that feels uniquely personal, inherently local, and unmistakably Aparium

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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