Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $72,800.00 - $130,700.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional Development
Retirement Plan
hybrid work model
Travel opportunities
team environment
Job Description
The company is a dynamic organization operating within the Restaurant Support Center (RSC) environment, focused on driving operational excellence and supporting strategic initiatives for one of the leading restaurant brands in the industry. With a team-oriented culture, the company emphasizes innovation, collaboration, and cross-functional partnerships to achieve sustainable sales and profitability growth. The RSC serves as a pivotal hub where operations, marketing, culinary, and digital teams unite to ensure that franchisee and company-owned restaurants consistently deliver exceptional customer experiences while adhering to the brand's high standards of quality and service. The workplace promotes a hybrid work model, blending on-site presence... Show More
Job Requirements
- Approximately eight years of experience and/or education demonstrating commanding knowledge of restaurant operations
- previous experience leading a team
- BA/BS degree preferred
- strong analytical and organizational skills
- ability to identify and implement process improvement strategies
- strong work ethic
- high level of confidentiality
- ability to prioritize and manage multiple tasks and deadlines effectively
- strong written and oral interpersonal communication skills
Job Qualifications
- Approximately eight years of experience and/or education demonstrating commanding knowledge of restaurant operations
- previous experience leading a team
- BA/BS degree preferred
- strong analytical and organizational skills
- ability to identify and implement process improvement strategies
- strong work ethic
- high level of confidentiality
- ability to prioritize and manage multiple tasks and deadlines effectively
- strong written and oral interpersonal communication skills
Job Duties
- Lead a multifunctional team to support the brand's operations teams and internal RSC cross-functional partners
- serve as the primary point of contact for operations on key initiatives determined by leadership
- support the brand's operations leadership administratively in preparation for CKE Board of Directors, ops committee, and internal leadership team meetings
- provide coaching, guidance, and development to direct and indirect reports
- provide thought leadership to enable sales and profitability growth while providing strategic direction to the brand's fundamental principles
- work with the CKE Culinary team to develop new products during ideation and testing phases
- act as key point of contact for franchisees in support of operations initiatives
- coordinate and partner with the CKE Digital team in support of First Party/Third Party delivery program
- attend seminars and complete additional training to stay current with industry trends
- conduct field visits in both company and franchise locations to provide feedback and monitor results of testing key initiatives
- participate in company meetings, webinars, and conference calls
- perform other duties or special projects as assigned in response to changing business conditions and requirements
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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