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Director of Operations – QSR New Restaurant Opening & Expansion
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive base salary
performance-based bonus
Equity opportunity
Path to CEO-level leadership
Opportunity to build and lead operations
Direct partnership with founder
Travel opportunities
Job Description
Our company is a rapidly expanding international quick-service restaurant (QSR) brand that specializes in elevated breakfast offerings, with a particular focus on egg-based sandwiches. Known for fusing speed, quality, and innovation, the brand has achieved remarkable success in markets outside the United States and is now preparing to establish its first U.S. location. This flagship restaurant will not only serve as the face of the brand in the U.S. but also as the operational blueprint for future franchising and extensive national expansion. The brand prides itself on delivering a unique customer experience that combines efficiency with high-quality food offerings, making... Show More
Job Requirements
- Bachelor's degree in business hospitality or related field preferred
- Minimum 7 years senior leadership experience in QSR multi-unit operations
- Proven track record of successful new restaurant openings and operational scaling
- Bilingual proficiency in English and Spanish required
- Ability to travel internationally including extended stay in Colombia
- Strong negotiation communication and leadership skills
- Entrepreneurial and adaptable mindset suited for fast-paced startup environment
Job Qualifications
- Senior leadership experience in QSR fast food or fast casual multi-unit operations
- Proven success leading new restaurant openings (NROs) and scaling operations
- Experience supporting franchise systems or multi-location expansion preferred
- Strong hands-on leadership style with the ability to execute and strategize simultaneously
- Bilingual in English and Spanish with the ability to collaborate across international teams
- Willingness to travel to Colombia for immersive operational training
- Entrepreneurial mindset with a builder mentality and passion for growth
Job Duties
- Lead the end-to-end opening of the first U.S. location including construction build-out and operational readiness
- Learn and adapt proven recipes menus and systems from the Colombia flagship to ensure brand authenticity and operational excellence
- Establish vendor partnerships negotiate supplier agreements and build a reliable supply chain
- Develop scalable operational infrastructure including SOPs training programs and operational playbooks
- Recruit hire train and develop the opening team fostering a strong culture of accountability and performance
- Design compensation structures policies and operational standards aligned with growth objectives
- Drive operational excellence guest satisfaction and strong early financial performance
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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