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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $151,800.00 - $204,900.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Dental Insurance
401(k) matching
Vision Insurance
Parental leave
Paid holidays
Health Insurance
Paid parental leave
401(k) 4% Match
Job Description
Delaware North's Patina Group is a renowned leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at prestigious venues such as Lincoln Center, Walt Disney World, Disneyland, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Recently named one of America’s Top 25 Restaurant Groups by Nation's Restaurant News, Patina Group stands out for its dedication to delivering outstanding culinary experiences, exceptional service, and creating memorable moments that guests cherish. The company is part of Delaware North, a global family-owned hospitality and food service company with over... Show More
Job Requirements
- minimum of 10 years' experience in operations leadership in the restaurant industry
- ability to work flexible hours including nights, weekends, holidays, and events
- strong leadership and team building capabilities
- demonstrated business acumen in operations and P&L management
- experience working in unionized settings
- knowledge of California labor laws
- excellent client relationship management skills
- willingness to travel frequently between locations
- proficiency in Microsoft Office Suite
Job Qualifications
- minimum of 10 years' experience as a director of operations or similar role in a large multi-location restaurant company
- catering experience preferred but not required
- college degree in hospitality or business management preferred
- strong financial expertise in developing and managing P&L statements
- knowledge of union environments and California labor laws
- excellent communication, interpersonal, and leadership skills
- ability to utilize Microsoft Office Suite
- willingness to commute regularly within the California footprint
Job Duties
- attract, develop, and retain a high performing team
- oversee day-to-day operations with a focus on guest satisfaction
- manage client relationships responsively while being mindful to ROI
- review financial statements and performance data to measure productivity and identify cost reduction opportunities
- provide solutions to operational issues affecting sales and profit while delivering exceptional guest experiences
- establish and enforce standard operating procedures for front of house staff
- ensure back of house procedures comply with food quality and safety standards
- maintain safety and security of employees, customers, and company assets
- lead by example demonstrating expected leadership qualities
- direct operational strategy implementation for timely task management
- coordinate communication and alignment across multiple businesses
- demonstrate thought leadership and develop compelling business cases that add value to the organization
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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