Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligible
Job Description
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The company offers an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential and highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Oak View Group is deeply committed to innovation, inclusivity, and excellence, reflecting the diverse communities in which it operates and serves. Its dedication to a service-driven, collaborative culture has made it a trailblazer in the sports and live entertainment... Show More
Job Requirements
- Bachelor's degree in hospitality management, culinary arts, business administration, or related field
- 5-7 years of progressive leadership experience in food and beverage operations
- 3-5 years in senior management roles
- certifications in food safety and sanitation
- alcohol service certification
- experience managing large teams and complex operations
- strong financial acumen including P&L management
- expertise in labor forecasting and scheduling
- capability in handling vendor negotiations and contract management
- proficiency in POS and inventory management systems
- excellent communication and interpersonal skills
- ability to work under pressure and manage large-scale events
- commitment to maintaining compliance with all applicable laws and policies
Job Qualifications
- Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or related field
- food safety and sanitation certifications such as ServSafe or HACCP
- alcohol service certification such as TIPS or equivalent
- 5-7 years of progressive leadership experience in food and beverage operations
- at least 3-5 years in a senior management role
- prior experience managing food and beverage in large-scale venues like performing arts centers, convention centers, stadiums, or hotels
- demonstrated success overseeing multi-outlet operations including catering, concessions, and bar services
- proven experience in vendor negotiations, contract management, and third-party partnerships
- ability to lead, mentor, and develop large teams
- experience managing union and non-union workforces
- expertise in labor forecasting, scheduling, and cost control
- proficiency in POS systems such as Micros, Simphony, or Toast
- strong skills in budget development, forecasting, and financial analysis
- ability to foster a service-driven culture focused on guest experience
Job Duties
- Assist in the overall effective management of catering and concessions operations
- ensure total compliance with all alcohol service policies
- monitor alcohol service throughout events and report compliance issues promptly
- manage catered and concession events from set-up to tear down including communication with staff and guests
- ensure legal, efficient, professional, and profitable venue operations
- review and analyze financial reports including budgets and forecasting
- participate in conflict resolution and labor negotiations
- author, review, and amend policies and procedures as requested
- oversee scheduling and labor allocation
- analyze ticket sales in relation to staffing needs and demographics
- evaluate sales and purchasing data for cost accuracy
- program and maintain point-of-sale systems
- direct and assist managers with goals and assignments
- conduct regular inspections to maintain quality standards
- prepare and submit reports accurately and timely
- train and develop effective teams
- review and assist in menu and marketing plan development
- maintain professional relationships with stakeholders and suppliers
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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