Director of Operations | Full-Time | Marcus Performing Arts Center
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group (OVG) is a global leader in venue development, management, and hospitality services specializing in the live event industry. The company operates a portfolio of world-class venues such as arenas, convention centers, music festivals, performing arts centers, and cultural institutions across the globe. Known for offering a comprehensive, 360-degree solution encompassing venue operations, premium hospitality, and event management, OVG is a pioneer in delivering exceptional guest experiences and operational excellence. This diverse and dynamic company is committed to innovation and inclusivity, fostering a workplace culture that values diversity and empowers its employees to thrive while making a difference... Show More
Job Requirements
- Bachelor's degree in hospitality management, culinary arts, business administration, or related field
- food safety and sanitation certifications such as ServSafe or HACCP
- alcohol service certification such as TIPS or equivalent
- 5-7 years of progressive leadership experience in food and beverage operations
- 3-5 years in a senior management role
- prior experience managing food and beverage in large-scale venues
- demonstrated success overseeing multi-outlet operations
- proven track record in vendor negotiations and contract management
- strong leadership and team development skills
- experience managing union and non-union workforces
- expertise in labor forecasting, scheduling, and cost control
- proficiency in P&L management, budget development, and financial analysis
- competency in POS systems and inventory management
- ability to implement cost control measures
Job Qualifications
- Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or related field
- food safety and sanitation certifications such as ServSafe or HACCP
- alcohol service certification such as TIPS or equivalent
- 5-7 years of progressive leadership experience in food and beverage operations including 3-5 years in senior management
- experience managing food and beverage in large-scale venues such as performing arts centers, convention centers, stadiums, or hotels
- demonstrated success overseeing multi-outlet operations including catering, concessions, and bar service
- proven track record in vendor negotiations, contract management, and third-party partnerships
- strong leadership skills with ability to mentor and develop large cross-functional teams
- experience managing union and non-union workforces
- expertise in labor forecasting, scheduling, and cost control
- ability to foster a service-driven culture focused on guest experience
- experience with P&L management for multi-million-dollar food and beverage operations
- skills in budget development, forecasting, and financial analysis
- proficiency in POS systems such as Micros, Simphony, or Toast and inventory management tools
- ability to design and implement cost control measures to reduce waste and increase profitability
Job Duties
- Assist in the overall effective management of the catering and concessions operations
- ensure total compliance with all alcohol service policies
- monitor alcohol service throughout events to assure 100 percent compliance
- assist in managing catered and concession events from set-up to tear down including communication with staff and guests
- ensure legal, efficient, professional and profitable operation of the venue
- review and analyze financial reports including budgets, projections, forecasting, revenue analysis, and labor costs
- resolve conflicts and assist with labor negotiations
- author, review, and amend policies and contracts as directed
- oversee scheduling and labor allocation
- analyze ticket sales to anticipate staffing needs and market demographics
- evaluate sales and purchasing data for cost management
- program and maintain point-of-sale systems for accurate reporting
- direct and assist managers in preparing and attaining goals
- inspect operations regularly to maintain quality standards
- prepare required reports accurately and on time
- train and develop an effective team
- review and assist in menu and marketing plan development
- establish and maintain professional relationships with show managers, suppliers, and vendors
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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