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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $120,000.00 - $140,000.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
Cotti Foods is a well-established restaurant operator that has been serving quality dining experiences since 1967. The company began its journey with the acquisition of a single Taco Bell restaurant in Southern California and has since expanded its portfolio to include Wendy's in 2014 and Pieology in 2015. Today, Cotti Foods proudly operates over 200 restaurants across six states, demonstrating substantial growth and a strong presence in the fast-food and quick service industry. The company is known for its commitment to customer satisfaction, operational excellence, and strong community ties, making it a prominent player in the foodservice sector. Located in... Show More
Job Requirements
- Act in a friendly, courteous, and helpful manner toward guests and subordinates always
- Capable of making quick and appropriate decisions
- Communicate viewpoints and concerns to employees in a constructive manner
- Demonstrate patience and a positive attitude when delegating tasks and giving instructions
- Detail-orientated with the ability to multitask and prioritize
- Present a tidy appearance with good hygiene
- Strong computer literacy
- Strong verbal, reading, and math skills
- Take ownership and responsibility to solve problems
- Able to lift 10-40 pounds, reach with arms and hands, stand, and walk for long periods
Job Qualifications
- 2-3 years of successful high sales volume operational management experience in the Quick Service Restaurant industry or retail environment
- Basic business math and accounting skills with strong analytical and decision-making capabilities
- Dynamic, energetic, and positive leader with a proactive drive to get things done the right way
- Excellent organization and time management skills
- Good communication skills with strong interpersonal and conflict resolution abilities
- Proven ability to drive customer satisfaction, financial performance, and employee satisfaction
- Strong leadership skills in coaching, team development, culture driving, problem-solving, task execution, and achieving results through others
- Availability to work a minimum 50-hour work week
Job Duties
- Achieve balanced Core Objectives List progress and results in every restaurant through coaching, support, and development of District Managers and Area Coaches
- Oversee 30+ stores in the Southern California region
- Attend meetings and conference calls with General Managers, District Managers, other Directors of Operations, VP of Operations, and COO
- Build operational capability and team alignment through execution of restaurant-level processes, BDP sharing, and roll-out cascades
- Communicate with superiors to make decisions for operational activities and set strategic goals
- Conduct daily restaurant visits including weekends and night stops
- Establish regional targets and budgets including capital expenditure needs
- Evaluate overall performance by gathering, analyzing, and interpreting data
- Execute basic administrative procedures such as business reporting, budget management, and routine follow-up
- Follow-up on underperforming restaurants and districts based on Core Objectives list
- Maintain region focus by filtering information and providing succinct communication cascades weekly
- Manage relationships and agreements with external partners and vendors
- Oversee customer support processes to enhance satisfaction
- Plan and monitor daily business operations to ensure smooth progress
- Review financial information and adjust operational budgets to promote profitability
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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