Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
performance bonuses
Job Description
The Facilities Group of companies stands as a prominent provider of janitorial and maintenance services, catering to a diverse array of industries such as healthcare, education, logistics, finance, commercial, and industrial sectors. With a commitment to delivering best-in-class service, the company not only prioritizes client satisfaction but also fosters a strong internal culture that values empowerment, community, and professional growth. As a company deeply invested in its workforce, The Facilities Group emphasizes creating a supportive and motivating environment where employees can thrive and advance their careers within a collaborative community.
The Director of Janitorial Services plays a pivotal leadershi... Show More
The Director of Janitorial Services plays a pivotal leadershi... Show More
Job Requirements
- valid U.S. driver’s license and acceptable driving record
- reliable transportation and ability to travel up to 50% including occasional air travel
- availability for weekends, holidays, and emergencies as required
- authorized to work in the United States with E-Verify compliance
Job Qualifications
- 5+ years of progressive experience in facilities or janitorial operations management
- 3+ years in a multi-site leadership role
- bachelor’s degree in business, management, or related field preferred or equivalent experience
- bilingual in English and Spanish preferred
- strong proficiency in Microsoft Office Suite including Word, Excel, Outlook, and Teams
- proven ability to manage budgets, labor planning, and operational KPIs
- excellent communication, problem-solving, and relationship-building skills
- thorough understanding of janitorial processes, cleaning equipment, and safety standards
Job Duties
- Leads, coaches, and develops a team of operations and site managers to achieve service, financial, and operational goals
- promotes a culture of accountability, teamwork, and continuous improvement
- evaluates performance, identifies training needs, and mentors future leaders within the organization
- oversees operations across multiple client sites and accounts, ensuring consistent, high-quality janitorial services
- implements standardized operating procedures and quality assurance programs to maintain compliance with safety, environmental, and industry standards
- ensures sufficient staffing, scheduling, and resource allocation to meet customer and operational requirements
- develops and manages budgets, including labor, supplies, and equipment
- analyzes operational data to identify efficiency improvements and cost-saving opportunities
- partners with leadership to forecast needs, support business planning, and deliver on profitability targets
- serves as the primary operational liaison for key clients, ensuring service excellence and contract compliance
- conducts routine site visits and client meetings to assess satisfaction and identify opportunities for improvement
- expands existing business through additional services and enhancement projects
- leads regular inspections to ensure facilities meet company and client cleanliness standards
- implements corrective action plans in coordination with supervisors and site managers
- ensures compliance with health, safety, and environmental policies across all operations
- identifies and implements operational innovations to streamline workflows and elevate service quality
- supports new account startups and transitions, ensuring smooth onboarding and consistent service delivery
- collaborates with the Director of Operations, Brand Leadership and corporate leadership on strategic initiatives
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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