Crescent Capital BDC

Director of Operations for Full Service Marriott Syracuse Downtown

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Exact $110,000.00
clock

Work Schedule

Standard Hours
Flexible
diamond

Benefits

Highly competitive wages
Exceptional benefit plan
401K matching program
flexible scheduling
Discounts on Crescent managed properties
Marriott International hotel discounts
Free parking
FREE MEALS during shifts
Quarterly employee appreciation events

Job Description

Marriott Syracuse Downtown is a historic and iconic hotel located in the heart of Syracuse, New York. Renowned for blending classic charm with modern amenities, the hotel offers an extraordinary experience to guests through exceptional service and a welcoming environment. As part of Marriott International, one of the world's leading hospitality companies, Marriott Syracuse Downtown upholds high standards of excellence and quality. The hotel serves a diverse clientele ranging from business travelers and tourists to locals attending events, providing an inviting and professional atmosphere. Committed to fostering a supportive workplace, Marriott Syracuse Downtown offers competitive wages and a robust benefits... Show More

Job Requirements

  • high school diploma or GED
  • minimum two to four years experience in guest services, front desk, housekeeping, or related area
  • knowledge of food and beverage operations
  • ability to support successful operations of all hotel functions
  • strong leadership and management skills
  • effective communication and interpersonal skills
  • commitment to diversity and inclusion

Job Qualifications

  • high school diploma or GED with four years experience in guest services, front desk, housekeeping, or related professional area
  • or two-year degree from accredited university in hotel and restaurant management, hospitality, business administration, or related major with two years experience
  • extensive experience with food and beverage
  • strong knowledge of hotel operations including engineering, event management, finance, human resources, legal, contracting, guest services, sales, and security
  • excellent communication skills
  • problem-solving and decision-making abilities
  • adaptability and global mindset

Job Duties

  • support all aspects of hotel operations including guest and employee satisfaction
  • manage human resources and financial performance
  • assist general manager in developing and implementing property-wide strategies
  • ensure implementation of brand service strategy and initiatives
  • build relationships with key customers
  • oversee multiple hotel-specific functions such as food and beverage, front desk, engineering, event management, and security
  • promote a culture of diversity, equity, and inclusion

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location