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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,400.00 - $129,900.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Company paid life insurance
Company Paid Telemedicine
supplemental life insurance
401(k) with Company Match
Earned wage access
Hotel Room Discounts
Employee assistance program
Benefit Hub perks
Paid Time Off
Job Description
The Hilton Garden Inn located in Jeffersonville, Indiana is a welcoming hotel property known for its commitment to exceptional guest experiences and operational excellence. This establishment operates under the umbrella of General Hotels Corporation, a highly respected hospitality management company with over 60 years of experience. General Hotels Corporation is one of the largest hotel management companies in the Midwest, noted for its award-winning service and dedication to enriching lives through hospitality. Their focus is not only on delivering high-quality guest services but also on fostering career advancement opportunities for their employees, emphasizing internal promotion and professional growth. The Hilton... Show More
Job Requirements
- Minimum of 5 years experience in hotel operations or management
- Knowledge of hotel policies, procedures, and brand standards
- Ability to manage multiple tasks and priorities simultaneously
- Strong financial acumen including experience with accounts receivable and payroll
- Excellent customer service skills
- Ability to work flexible hours including participation in manager on duty shifts
- High school diploma required, bachelor’s degree preferred
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or related field preferred
- Proven experience in hotel operations or similar supervisory role
- Strong organizational and problem-solving skills
- Excellent written and verbal communication abilities
- Proficient in Microsoft Office including Excel and Word
- Experience with hotel property management systems
- Ability to maintain confidentiality
- Demonstrated leadership and team collaboration skills
Job Duties
- Conduct operational and brand standard training
- Conduct employee onboarding
- Adhere to all Hilton and General Hotels Corp policies, procedures, and regulations
- Participate in the manager on duty program covering MOD shifts as needed
- Assist with food and beverage and housekeeping duties as needed to ensure guest satisfaction
- Review guest ledger, accounts receivable ledger, and deposit ledger to ensure timely clearance
- Assist with hotel accounting and payroll
- Prepare and submit month end reporting based on management company timelines
- Manage all accounts receivable accounts including setup, invoicing, payment posting, and collection calls
- File all HR and accounting documents both physical and digital
- Collaborate with sales department to bill group accounts accurately and timely
- Respond to guest billing inquiries promptly
- Perform administrative duties for Homewood Suites Keystone at the Crossing including answering phones and replying to emails professionally
- Complete special projects
- Order office stationery and supplies
- Maintain filing systems for customer and partner data
- Distribute incoming and outgoing mail
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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