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Director of Operations

Augusta, GA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $71,000.00 - $127,400.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
Life insurance

Job Description

First Watch is a leading daytime dining restaurant chain dedicated to serving fresh, made-to-order breakfast, brunch, and lunch. With more than 630 restaurants across 32 states, First Watch has built a strong reputation by focusing on quality ingredients, chef-driven menus that rotate seasonally, and a commitment to community giving. Known for its "Follow the Sun" culinary philosophy, the brand offers elevated takes on classic favorites such as Lemon Ricotta Pancakes, Quinoa Power Bowls, and signature Million Dollar Bacon. This dedication to excellence has earned the company numerous accolades including being voted #1 Best Breakfast by Newsweek's Readers' Choice Awards for... Show More

Job Requirements

  • Bachelor's degree or equivalent
  • Five to seven years of leadership experience in multi-unit restaurant operations
  • Proven ability to achieve results and develop strong teams
  • Strong passion for quality service
  • Excellent interpersonal and leadership skills
  • Knowledge of industry standards and best practices
  • Ability to perform in fast-paced environments
  • Valid driver's license
  • Willingness to travel frequently

Job Qualifications

  • Bachelor's degree or equivalent with preferred concentration in food & beverage, business, marketing or management
  • Five to seven years of progressive leadership experience in multi-unit restaurant operations
  • Proven track record of achieving results and building successful teams
  • Passion for providing excellent service and quality
  • Ability to build relationships, demonstrate leadership, and promote team success with integrity
  • Extensive knowledge of industry principles, procedures, and best practices
  • Ability to work under pressure in a fast-paced, dynamic environment
  • Valid driver's license and capability to travel frequently within assigned market

Job Duties

  • Lead operational activities for a group of First Watch restaurants in accordance with company guidelines
  • Train, coach and develop General Managers and Operations Managers through performance feedback and evaluations
  • Follow up on training progress of Management in Training, Culinary and Food Service Employees and hourly staff
  • Ensure development of Operations Managers complies with First Watch management development programs
  • Execute manpower planning to develop management teams and recruit restaurant management cost-effectively
  • Maintain a safe and harassment-free workplace in all restaurants
  • Take quick and responsible action to solve problems including staff performance and personality conflicts
  • Develop and meet or exceed area budget including capital investments and administrative expenses
  • Promote First Watch brand outside the restaurant

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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