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Mammoth Holdings LLC logo

Director of Operations

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $90,000.00 - $100,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Leadership development
performance bonuses
Paid training

Job Description

MOJO is a rapidly growing car wash company that prides itself on delivering exceptional guest experiences, maintaining high operational standards, and fostering strong leadership across its expanding network of locations. With a clear commitment to excellence, MOJO blends innovative technology, employee development, and strategic operational practices to maintain its competitive edge in the car wash industry. As a field-based and full-time employer, MOJO offers dynamic, hands-on leadership opportunities that require flexibility for weekend shifts, varying weather conditions, shutdowns, and urgent operational demands. Reporting directly to the VP of Operations, MOJO Directors of Operations (DOs) play a crucial role in driving... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • 3+ years in multi-unit operations management
  • proven leadership skills
  • excellent communication skills
  • proficiency in data-driven decision making
  • ability to travel regularly within territory
  • flexibility to work weekends and respond to urgent needs

Job Qualifications

  • Bachelor's degree or equivalent experience
  • minimum 3 years of multi-unit operations management experience
  • strong leadership and coaching skills
  • excellent communication and interpersonal abilities
  • proficiency with operational and performance metrics
  • ability to manage multiple locations and teams
  • experience with P&L and financial management

Job Duties

  • Lead operational performance across a territory of 4-25 locations
  • ensure every site runs clean, safe, and show-ready with consistent execution of the MOJO Playbook and Walk for Excellence
  • support GMs and TCDs in delivering a reliable, friendly, and fast guest experience every wash, every day
  • help resolve escalations and damage claims in a way that protects both the guest relationship and the business
  • coach and develop GMs, TCDs, and key leaders to run strong, independent operations
  • use tools like Ops360, Player Scorecards, and regular one-on-ones to give clear feedback and set expectations
  • support TCD-led training, new GM onboarding, and leadership development plans across your region

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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