You're Viewing 1 Of 95,000+ Jobs On OysterLink

New hospitality jobs added daily. Browse by role, pay, or location.

Director of Operations

Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Salary
Range $75,000.00 - $120,000.00
clock

Work Schedule

Flexible
diamond

Benefits

competitive salary
performance-based bonuses
Car allowance
Mileage reimbursement
health benefits
Paid Time Off
Holiday pay

Job Description

Papa John's is a renowned global pizza delivery company recognized for its commitment to quality ingredients and exceptional customer service. With a strong brand presence that spans numerous locations, Papa John's has established itself as a leader in the quick-service restaurant (QSR) industry, particularly in the pizza segment. The company's focus on innovation, operational excellence, and customer satisfaction creates a dynamic environment where leadership is key to sustaining growth and profitability. At the core of Papa John's success is a culture that prioritizes people-first leadership, teamwork, and community impact, making it an excellent place to grow your career in restaurant... Show More

Job Requirements

  • High school diploma or equivalent
  • 3-5 years of multi-unit restaurant leadership experience
  • Proven track record of managing P&L and budgets
  • Strong knowledge of restaurant operations and compliance standards
  • Ability to develop and lead teams effectively
  • Excellent communication and interpersonal skills
  • Willingness to travel regularly between restaurant locations

Job Qualifications

  • 3-5 years of multi-unit restaurant leadership experience, preferably within QSR or pizza/delivery concepts
  • Deep knowledge of restaurant operations, guest experience, and team development
  • Strong business acumen with hands-on experience managing P&Ls, budgets, and KPIs
  • Excellent communication, interpersonal, and conflict resolution skills
  • Passion for hospitality, team development, and operational excellence
  • Flexibility to travel regularly between store locations in the region

Job Duties

  • Provide strategic oversight and operational leadership for a small portfolio of Papa John’s restaurants, ensuring consistent execution of brand standards, processes, and company goals
  • Lead, coach, and develop General Managers and their teams
  • Build a strong leadership pipeline by mentoring high-potential talent and maintaining high team morale and engagement
  • Champion a guest-first culture
  • Monitor customer satisfaction metrics and implement improvements to enhance service and delivery experiences
  • Drive profitability through effective P&L management, budgeting, labor control, and food cost management
  • Identify and act on opportunities to increase revenue and control costs
  • Ensure all restaurants operate in compliance with Papa John’s standards, health and safety regulations, and local, state, and federal laws
  • Monitor and optimize restaurant performance through data-driven analysis, store visits, and regular check-ins
  • Address underperformance with proactive action plans
  • Collaborate with marketing, HR, training, and supply chain teams to support local store initiatives and roll out corporate programs effectively at the store level

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

More Jobs Like This:

View All