Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $108,000.00 - $154,200.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Performance bonus
Career Development
Job Description
W Minneapolis - The Foshay is part of Marriott International's renowned portfolio of hotels, located in the heart of Minneapolis, Minnesota. This iconic property combines historical charm with modern luxury to offer guests an unforgettable experience. As a W Hotel, it embodies a vibrant and contemporary lifestyle that appeals to guests who seek originality, innovation, and a forward-thinking approach to luxury hospitality. Marriott International is a global leader in the hotel industry, known for its commitment to quality service, diversity, and employee development. They offer an inclusive environment where associates from diverse backgrounds are valued and celebrated, reflecting the rich... Show More
Job Requirements
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major with 4 years experience in guest services, front desk, housekeeping, sales and marketing, or management operations
- or 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major with 2 years experience in guest services, front desk, housekeeping, sales and marketing, or management operations
- Experience in management operations
- Strong leadership skills
- Ability to analyze financial statements and reports
- Excellent problem-solving and decision-making skills
- Strong communication skills
- Ability to foster employee commitment and motivation
Job Qualifications
- 2-year degree in Business Administration, Hotel and Restaurant Management, or related field with 4 years of relevant experience
- or 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related field with 2 years of relevant experience
- Proven leadership experience in hotel operations or related field
- Strong financial acumen and ability to analyze budgets and reports
- Excellent communication and interpersonal skills
- Ability to develop and implement operational strategies
- Experience in managing guest satisfaction and service delivery
- Skilled in human resources management and staff development
Job Duties
- Develop and implement departmental strategies with direct reports
- Ensure implementation of the brand service strategy and brand initiatives
- Manage Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance operations
- Monitor hotel operations sales performance against budget
- Review financial statements to determine performance
- Coach and support teams to manage occupancy, wages, and controllable expenses
- Review guest feedback and ensure corrective actions
- Handle guest problems and complaints
- Lead communication and staff meetings
- Conduct performance appraisals and set expectations
- Ensure compliance with property policies and disciplinary procedures
- Foster employee commitment to excellent service
- Champion brand and regional business initiatives
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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