Job Overview

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Compensation

Type:
Salary
Rate:
Exact $68,000.00
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Benefits

Mission-driven work environment
Collaborative team culture
Opportunity for professional growth
Positive community impact
supportive leadership
competitive salary
Flexible work arrangements

Job Description

John Boner Neighborhood Centers (JBNC) is a nonprofit organization dedicated to strengthening neighborhoods through people-centered programs and high-quality services. Established with a commitment to community enhancement, JBNC plays a vital role in ensuring that the neighborhoods they serve are safe, welcoming, and well-maintained. Their work goes beyond traditional community support by integrating comprehensive services and operational excellence to maintain the residential environment where neighbors live and interact. The organization values innovative thinking and practical solutions that positively impact the community and foster a culture of collaboration and continuous improvement.

The role of Director of Operations, also known as Director o... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • Experience in operations or facilities management
  • Proven leadership experience
  • Strong organizational and communication skills
  • Ability to manage multiple priorities and projects
  • Proficiency with data analysis and performance metrics
  • Commitment to community-focused mission and values

Job Qualifications

  • Experience leading teams in facilities, operations, program management, or related functions
  • Strong systems thinking and process improvement skills
  • Ability to balance big picture thinking with attention to detail and follow-through
  • Experience coaching and developing team members
  • Knowledge of operational performance monitoring and strategic resource management
  • Excellent problem-solving and collaboration skills
  • Familiarity with safety, regulatory, and quality compliance standards

Job Duties

  • Lead and support the residential maintenance manager and maintenance team to keep properties functional, safe, and welcoming
  • Build clear, efficient systems and processes to improve responsiveness, accountability, and outcomes
  • Coordinate preventative maintenance planning, asset tracking, and repair workflows
  • Monitor operational performance through data, KPIs, and financial reports
  • Assist in budgeting, forecasting, and vendor contract oversight to drive sustainable use of resources
  • Partner with internal stakeholders to align residential operations with broader organizational goals
  • Coach and develop your team to foster a culture of ownership, accountability, and continuous improvement
  • Ensure compliance with safety, regulatory, and quality standards
  • Bring operational clarity to complex problems and collaborate across departments to solve them

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

OysterLink focuses on restaurant and hospitality jobs.

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