Chick-fil-A logo

Chick-fil-A

Director of Operations

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $25.00
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Work Schedule

Rotating Shifts
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Benefits

Paid Time Off
Pay rate
overtime pay
401K Matching
Health care coverage credit
Uniform allowance
Free Food

Job Description

Chick-fil-A Cortez Plaza and Chick-fil-A Manatee, located in Bradenton, Florida, are established under the leadership of Nathan Hoeksema, a dedicated Chick-fil-A Operator since 2000. Nathan's journey began at the age of 15 when he was first inspired by the company's mission while working behind the counter. After completing college, Nathan felt a strong calling to commit to Chick-fil-A as his place of mission, which led him to become an operator at the young age of 23. Over the years, he has demonstrated exceptional leadership in the fast-food industry, growing his first restaurant location with great success. In 2013, he moved... Show More

Job Requirements

  • Bachelor's degree preferred
  • at least one year of restaurant management experience
  • 2-5+ years of experience leading a team
  • background in hospitality and/or customer service
  • problem-solver
  • excellent decision maker under pressure
  • servant-hearted
  • effective leader
  • proactive to accomplish goals
  • teachable
  • receives feedback with a growth mindset
  • humility
  • genuine love for people
  • self-motivated
  • ability to set and achieve goals and produce results

Job Qualifications

  • Bachelor's degree preferred
  • at least one year of restaurant management experience
  • 2-5+ years of experience leading a team
  • background in hospitality and/or customer service
  • problem-solver
  • excellent decision maker under pressure
  • servant-hearted
  • effective leader
  • proactive to accomplish goals
  • teachable
  • receives feedback with a growth mindset
  • humility
  • genuine love for people
  • self-motivated
  • ability to set and achieve goals and produce results

Job Duties

  • Rotate through multiple aspects of the restaurant to gain knowledge of the total operation
  • initial training period (4-6 months) before launching into the director level role with oversight of all facets of the restaurant (marketing, catering, inventory, scheduling, FOH/BOH, hiring)
  • create a culture of service and deep care for team members and guests
  • mentor, coach, invest in, and build relationships with a diverse team of people to motivate and help them reach their highest potential
  • develop 6-7 direct reports through one-on-one meetings, consistent reviews, and coaching
  • actively take ownership of business responsibilities (budgeting, vendor relationships)
  • maintain quality in food safety, cleanliness, and Chick-fil-A standards
  • ongoing evaluation of business needs and streamlining systems/processes for efficiency
  • build a strong relationship with the Leadership Team and executive operator's vision

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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