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Mammoth Holdings

Director of Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $68,100.00 - $122,300.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Paid holidays
Employee Discounts
Career development opportunities

Job Description

Mammoth Car Wash is a leading service provider in the car care industry, known for its commitment to delivering exceptional customer experiences and maintaining the highest standards in car wash quality. As a company rooted in innovation and customer satisfaction, Mammoth Car Wash operates multiple locations that offer comprehensive car wash solutions, including exterior washing, detailing, and various value-added services. The company values diversity, growth, and operational excellence, creating a culture where employees are empowered to contribute and thrive. The team at Mammoth is dedicated to fostering a positive workplace environment while driving business success through a sales-driven culture and... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 5 years of leadership experience in operations
  • Experience managing multi-location teams
  • Strong analytical and problem-solving skills
  • Ability to travel frequently within the designated territory
  • Excellent communication and interpersonal skills
  • Proven track record of driving operational efficiencies and profitability
  • Flexibility to work varied hours including peak business times

Job Qualifications

  • Proven experience in leading operations across multiple locations
  • Skilled at overseeing financial performance and analyzing data
  • Experience in coaching and developing diverse teams
  • Strong interpersonal and communication skills
  • Ability to resolve customer service issues effectively
  • Knowledge of safety protocols and compliance standards
  • Experience in managing recruitment and employee relations
  • Comfortable working in a fast-paced environment
  • Commitment to a sales-driven and customer-focused culture

Job Duties

  • Oversee operational success of multiple locations within the territory
  • Lead and develop diverse teams to ensure high customer satisfaction
  • Monitor financial performance and implement strategies to boost profitability
  • Conduct regular facility audits to ensure compliance and quality standards
  • Troubleshoot operational challenges and support site managers
  • Manage recruitment, employee relations, and safety protocols
  • Drive sales initiatives and promote customer programs
  • Cultivate a safety-conscious and positive workplace culture
  • Maintain equipment and operational checklists to meet standards

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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