First Watch Restaurants

Director of Operations

Montgomery, AL, USA|Travel, Onsite

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $62,500.00 - $112,100.00
clock

Work Schedule

Standard Hours
Flexible
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses

Job Description

First Watch is a prominent leader in the Daytime Dining industry, widely recognized for its made-to-order breakfast, brunch, and lunch offerings. With over 620 restaurants spread across 32 states, this chef-driven restaurant chain prides itself on its commitment to quality, community, and culinary excellence. The company embraces a "Follow the Sun" philosophy that emphasizes fresh ingredients and seasonal, rotating menus five times a year to showcase peak flavors and innovative dish creations. Fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl, and Million Dollar Bacon exemplify First Watch's dedication to providing elevated daytime dining experiences. Beyond its culinary... Show More

Job Requirements

  • Bachelor's degree or equivalent
  • five to seven years of progressive leadership experience in multi-unit restaurant operations
  • valid driver's license
  • ability to travel frequently within assigned market
  • strong leadership and communication skills
  • passion for service excellence
  • ability to work under pressure
  • knowledge of restaurant industry best practices
  • commitment to maintaining safe and harassment-free workplace

Job Qualifications

  • Bachelor's degree or equivalent with preference in food and beverage, business, marketing or management
  • five to seven years of progressive leadership experience in multi-unit restaurant industry operations
  • proven track record of achieving results and building and maintaining successful teams
  • passion for providing excellent service and quality
  • ability to partner and build relationships while demonstrating leadership and integrity and promoting team success
  • extensive knowledge of principles, procedures and best practices in the restaurant industry
  • ability to work well under pressure in a fast-paced, dynamic environment
  • valid driver's license and ability to travel frequently within assigned market

Job Duties

  • Leads operational activities for a group of First Watch restaurants in accordance with company guidelines regarding management development, sales, and profitability
  • trains, coaches and develops General Managers and Operations Managers through timely performance and observation feedback and evaluations
  • follows up on training of Management in Training (MIT), Chef Assistant Food Educators (CAFE) and hourly employees
  • works closely with the Training General Manager to monitor progress
  • ensures development of Operations Managers within compliance of First Watch management development programs
  • executes continuous development of the management team through manpower planning and timely recruitment
  • ensures a safe and harassment-free workplace across all restaurants
  • addresses problems quickly and responsibly including individual or staff performance and personality conflicts
  • develops and meets or exceeds area budgets, including capital investments and General and Administrative expenses
  • promotes First Watch outside the restaurant

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

You may be also interested in: