Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $73,700.00 - $132,200.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
competitive salary
Job Description
Surety Hotel is a distinctive hospitality establishment nestled in the vibrant city of Des Moines, known for its blend of refined design and local charm. As part of Aparium Hospitality Services, it stands out as a restaurant and hotel hybrid that embraces the unique spirit of its community through thoughtful, unscripted hospitality. Aparium has built a reputation for delivering authentic experiences that balance culinary excellence with a warm, approachable ambiance. Surety Hotel is not merely a place for guests to rest but a destination where dining, design, and guest service seamlessly intersect, creating memorable stays and celebrating the city’s creative... Show More
Job Requirements
- A foundation built in food and beverage operations
- Proven success leading multi-outlet operations in hotels or independent restaurants
- At least five years of progressive leadership experience in lifestyle boutique or design-forward hospitality
- Strong financial acumen with experience managing budgets P&Ls and cost controls
- Exceptional interpersonal and communication skills
- A track record of developing teams through mentorship and honest feedback
- A genuine appreciation for Des Moines and its culture
- Comfort with the dynamic nature of hospitality including weekends and holidays
- A humble confidence and curiosity to keep learning and improving
Job Qualifications
- A foundation built in food and beverage operations with a deep understanding of how culinary and service experiences shape a guest’s connection to place
- Proven success leading multi-outlet operations in hotels or independent restaurants with at least five years of progressive leadership experience in lifestyle boutique or design-forward hospitality
- A natural ability to balance strategy and execution-comfortable leading an executive meeting in the morning then walking the dining room or greeting guests in the evening
- Strong financial acumen with experience managing budgets P&Ls and cost controls while keeping people and experience at the center of every decision
- Exceptional interpersonal and communication skills you inspire trust invite collaboration and know how to lead with both empathy and accountability
- A track record of developing teams through mentorship recognition and honest feedback-helping people grow into their full potential
- A genuine appreciation for Des Moines-its culture creativity and resilience-and a passion for creating experiences that honor its spirit
- Comfort with the dynamic nature of hospitality weekends holidays and the occasional long day that comes with leading a property that’s always alive
- A humble confidence and curiosity that drives you to keep learning keep improving and keep showing up for your team and your guests
Job Duties
- Oversee the daily rhythm of Surety Hotel ensuring every department-from guest services and housekeeping to engineering and food and beverage-operates with precision pride and purpose
- Partner closely with the General Manager to craft and execute operational strategies that balance guest satisfaction team engagement and financial performance
- Lead and mentor department heads across food and beverage front office housekeeping engineering and events creating a culture of accountability collaboration and creativity
- Work side by side with the Executive Chef to elevate culinary and beverage programming ensuring every outlet reflects the hotel’s soul and Surety’s unique sense of place
- Champion excellence in service by being a visible presence across the property-joining pre-shifts walking the floor engaging guests and supporting your team wherever needed
- Ensure operational efficiency and fiscal responsibility through careful management of labor costs and budgets driving profitability without compromising quality or culture
- Collaborate with the Sales and Events teams to deliver seamless group catering and banquet experiences that feel personal polished and true to Aparium’s approach to hospitality
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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