Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $73,300.00 - $131,500.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses
Job Description
Our Company is a well-established leader in the restaurant industry, deeply committed to delivering exceptional service and customer satisfaction. With a focus on operational excellence and talent development, the company thrives on fostering a guest-first approach where every interaction is valued because guests are the foundation of the business's success. Known for its ethical business practices and dedication to quality, the company operates multiple restaurant locations and strives to create a workplace environment conducive to both employee growth and customer delight.
The Director of Operations role plays a pivotal role in steering the daily management across a district con... Show More
The Director of Operations role plays a pivotal role in steering the daily management across a district con... Show More
Job Requirements
- High school diploma required
- 18 years old or older
- Significant restaurant operations experience
- Multi-unit restaurant management experience required
- Ability to learn and apply standard operating procedures
- Ability to learn and apply HR policies and procedures
- Experience in P&L analysis and corrective actions
- Demonstrated supervisory practices
- Experience interviewing and identifying high performers
- Knowledge of applicable employment laws
- Ability to execute training and development
- Strong PC skills
- Ability to complete Serve Safe and Phase Training
- Food safety certification
- Must be able to stand for long periods
- Must be able to work in hot and cold environments
- Must be able to walk, bend, kneel, reach, and grab
- Must be able to work in loud environments
- Must be able to see, hear, talk, smell and taste
- Must be able to wear a headset to take orders
- Must be able to lift up to 30 pounds
- Travel required between restaurants including up to 10% outside local area
Job Qualifications
- High school diploma required
- College degree preferred
- Significant restaurant operations experience
- Multi-unit restaurant management experience required or equivalent education and experience
- Ability to learn and apply company standard operating procedures
- Ability to learn and apply human resources policies and procedures
- Experience with P&L analysis and corrective measures
- Demonstrated supervisory experience
- Experience interviewing and identifying high-performing candidates
- Knowledge of federal, state, and local employment laws
- Ability to execute training and development practices
- Strong PC skills
- Ability to complete recommended training programs such as Serve Safe and Phase Training
- Food safety certification
Job Duties
- Ensure proper staffing levels are achieved
- Ensure diversity of management workforce
- Monitor crew and management labor availability
- Maintain recruiting, recognition, and retention systems for management
- Develop staffing plans to maintain management stability
- Execute quality, timely performance feedback and reviews
- Develop subordinates to maximize contributions and promotion opportunities
- Provide restaurant management training and development
- Achieve certified training restaurant goals
- Mentor District Managers to improve operational performance
- Oversee a District Manager directly managing 6-7 restaurants
- Ensure food safety procedures comply with company and health regulations
- Conduct restaurant visits to monitor and improve quality, service, and cleanliness
- Implement corrective actions as required
- Protect Wendy's brand and company assets through compliance
- Evaluate store performance and coach managers
- Maximize sales goals including marketing program execution
- Develop and manage local restaurant marketing plans
- Manage new product rollout requirements
- Monitor budgets, food, and labor costs
- Use profit and loss statements to track and correct financial outcomes
- Utilize knowledge of operations, budgeting, and accounting to maximize growth
- Develop and train subordinates in business operations and opportunity identification
- Participate in strategic planning initiatives
- Perform other assigned job duties as required
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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