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Chick-fil-A

Director of Operations

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $25.00
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Work Schedule

Rotating Shifts
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Benefits

Paid Time Off
Pay rate
overtime pay
401K Matching
Health care coverage credit
Uniform allowance
Free Food

Job Description

Chick-fil-A Cortez Plaza and Chick-fil-A Manatee, located in Bradenton, FL, are two thriving restaurant locations operated by Nathan Hoeksema. Nathan began his journey with Chick-fil-A at the young age of 15 working behind the counter and was deeply inspired by the company’s mission. After college, he pursued Chick-fil-A as his place of mission, becoming a Chick-fil-A Operator in 2000 at age 23. With over two decades of experience, Nathan's leadership has driven exceptional growth and success for his businesses. The Cortez Plaza location, opened in 2013, has been one of the fastest-growing in the Chick-fil-A chain, reaching a top 3... Show More

Job Requirements

  • Bachelor's degree preferred
  • At least one year of restaurant management experience
  • 2-5+ years of experience leading a team
  • Background in hospitality and/or customer service
  • Problem-solver
  • Excellent decision maker under pressure
  • Servant-hearted
  • Others first mentality
  • Effective leader
  • Proactive to accomplish goals
  • Teachable
  • Receives feedback with a growth mindset
  • Humility
  • Genuine love for people
  • Self-motivated
  • Ability to set and achieve goals and produce results

Job Qualifications

  • Bachelor's degree preferred
  • At least one year of restaurant management experience
  • 2-5+ years of experience leading a team
  • Background in hospitality and/or customer service
  • Effective leader
  • Proactive to accomplish goals
  • Teachable
  • Receives feedback with a growth mindset
  • Humility
  • Genuine love for people
  • Self-motivated
  • Ability to set and achieve goals and produce results

Job Duties

  • Rotate through multiple aspects of the restaurant to gain knowledge of the total operation
  • Initial training period (4-6 months) before launching into the director level role with oversight of all facets of the restaurant (i.e., marketing, catering, inventory, scheduling, FOH/BOH, hiring)
  • Create a culture of service and deep care for team members and guests-leading to a remarkable experience for all who come in contact with Chick-fil-A
  • Mentor, coach, invest in, and build relationships with a diverse team of people to motivate and help them reach their highest potential
  • Develop 6-7 direct reports through one-on-one meetings, consistent reviews, and coaching
  • Actively taking ownership of business responsibilities (i.e., budgeting, vendor relationships)
  • Maintain quality in food safety, cleanliness, and overall, Chick-fil-A standards
  • Ongoing evaluation of business needs and streamlining systems/processes for efficiency
  • Build a strong relationship with the Leadership Team and executive operator's vision

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.